Bluebird Prepaid Card

bluebird prepaid card
Prepaid Card
4 339 reviews   Write a Review!
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Bluebird Prepaid Card’s Key Fees

  • ACTIVATION FEE None
  • MONTHLY FEE None
  • SIGNATURE TRANSACTION FEE Free
  • PIN TRANSACTION FEE Free
  • ATM TRANSACTION FEE None with qualifying Direct Deposit at MoneyPass® ATMs, $2 per trans elsewhere

Bluebird Prepaid Card’s Highlights

  • You can withdraw cash at any ATM that accepts American Express® Cards, including the MoneyPass® Network of more than 24,000 ATMs, and Money Center Express machines at Walmart.
  • No foreign exchange fee.
  • Members can make Direct Deposits, pay bills online, add checks with the Bluebird Mobile App, and set up Sub-Accounts — a great new way to manage family spending.
  • Purchase Protection can provide coverage against accidental damage or theft of eligible items for 90 days from date of purchase, up to $1,000 per occurrence, up to $50,000 per Cardmember account per calendar year.
  • 24 hours a day, 7 days a week world-class American Express Customer Service.

Bluebird Prepaid Card’s's Additional Info

  • LIVE CUSTOMER SUPPORT Free
  • AUTOMATED CUSTOMER SUPPORT Free
  • RELOAD OPTIONS Direct Deposit, Mail in a Check or Money Order
  • CANCELLATION FEE Free
  • INACTIVITY FEE None
Apply Now
at American Express’
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Bluebird Prepaid Card Reviews

 
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3.8
Overall Rating: 3.8 / 5
Total Ratings: 339
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Oct 6, 2014
Photo of Desiree C.
4
By:
I love my card great costumer service, and I also get reward points on things.
Sep 20, 2014
Photo of Todd P.
3
By:
This card is great, the customer service is horrible.
Sep 19, 2014
Photo of Abraham D.
1
By:
this fucking card takes forever to cash a check!!!!! NO DO NOT SUBSRCRIBE. its the biggest scam in the market.
Sep 15, 2014
Photo of Lori M.
1
By:
This is a terrible card. They can never find your direct deposit for 48-72 hours after it's been sent, if done on Friday you won't get it until tues or Wednesday. Customer service puts you on hold to tell you they have no idea what's wrong. Then you find out they have had it the entire time, but won't release your money for what ever crazy reason they feel like. Don't waste your time or money with them. Even if it's a free ATM they charge you $2 along with whatever that ATM charges. If you use the card as debit they charge you. Your better off with the rush more
Sep 9, 2014
Photo of Cynthia H.
5
By:
I personally. Love this card. Free to load. Free to use.perrrrfect. i just wished their operators knew their english,and knew the english meanings.
Jul 29, 2014
Photo of Samantha H.
1
By:
I have had zero problems with my card (I actually recommended it) until today. I can not believe the HORRIBLE customer service from THREE of your managers that I received today. A hotel I recently stayed at double charged me. I three way called WITH the hotel manager to you guys to get my money back on my card. No matter what the hotel manager offered to do your customer service refused to help me for 8 business days. I do not understand how you can treat your customer in such an unprofessional and demeaning way. How do you not have a way to put money back on a card more
Aug 14, 2014
Photo of Patty D.
Patty Davis
When I get done they won't have a very good review those are the most stupidest people working there hardly half of them speak english and that lady in disputes she is getting fired over what they done to my money it's not there's to keep it's the government's and they refused to send what was on my card back to them I am disabled with mental and physical disabilities and can't help it I get it sorry you went through that though my money is going back to my old card and off of this one.
Jul 25, 2014
Photo of Hollie H.
3
By:
I finally gave up on bluebird after being loyal for two years. There are definitely some advantages and disadvantages.

Pros: Great features, easy access online(and a well working app for Samsung galaxy s4). The sub-account feature is nice, as well as the bill pay option.

Cons: A lot of vendors no longer take American express, It was always embarrassing to get to a checkout lane and then realize they didn't accept american express. Always be conscious of what credit cards they accept. I would always forget to check and if I would have only remembered I would have saved myself a few embarrassing trips to checkout lanes. Fees at some more
Jul 17, 2014
Photo of Fred Y.
1
By:
You get 1 star because I can't submit a review without it and because until you have to engage with customer service it gives you alternatives you might not otherwise get elsewhere.

My daughter signed up for this and had direct deposit set up. Limited options for ATMs is an issue for cash withdrawals. Customer service is a joke. Options to get replacement card after hers was lost were ridiculous. Tried to go that route 3 times. Were told it would take a week. Didn't receive first one until almost 3 weeks had passed. Oops. By then she'd already requested a new one. Oops again. The only replacement card to arrive more
Jul 10, 2014
Photo of Jon T.
3
By:
The card has outstanding features, but the customer service is HORRIBLE. Outsourced to a call center in India, which would be fine, IF the agents spoke English proficiently and were knowledgeable about the card and its features, but neither is the case. What's worse, is there is no email address available for customers to do business or get help by email. Great card features, but I'm starting to wonder if it's worth all the frustration and aggravation of dealing with the ill-equipped phone reps...
Jul 5, 2014
Photo of Kyle M.
2
By:
I like that it is online easy to work but i can't get the app on my blackberryq10
Jul 3, 2014
Photo of Connie M.
1
By:
Worst card ever. Waste of time and money.
Jul 3, 2014
Photo of Kane P.
1
By:
Horrible didn't receive card at all for 14 days striaght then I called and no one was there, on hold forever with and automated system.
Jul 1, 2014
Photo of Denise O.
5
By:
Great card. Just wish we could change the picture or had card options :(
Jul 1, 2014
Photo of Hugh M.
1
By:
Forbes rates this card #1. They obviously never had to deal with customer service. I have spent hours and hours merely trying to get my daughter's sub-account card activated. After speaking with 4 different representatives over two days, I have concluded this is impossible. Since this is the sole purpose of setting up the account, my time has been completely wasted. Please do not even consider using this card. You will get only headaches.
Jun 27, 2014
Photo of Noner Y.
1
By:
This card is garbage, TRASH. I spent 5$ at Walmart to load the card, and I tried to make a purchase on website t hat doesn't accept blue bird so the card charged me 2$ for the card being declined. That's 7$ already, I made the purchase on another site and the card charged me 2$ that is 9$ already. I spent a total of 13.50$... so that leaves me with less than 3 DOLLARS and I can't make a purchase because the card charges 2$. DON"T USE THIS GARBAGE BUY A GREEN DOT CARD. I PAID AROUND $18 TO SPEND ONLY $13.50.

CANT EVEN USE MY REMAINING BALANCE BECAUASE IT more
Jul 22, 2014
Photo of David K.
David Kuneki-DiLaurentis
Really thats weird cause I buy stuff from onlie a lot nd nver had to pay anything but what im buying
Jun 8, 2014
Photo of Jamie M.
1
By:
DO NOT USE. DO NOT USE. WILL PUT A HOLD ON YOUR MONEY AND TAKE OVER 8 DAYS TO RELEASE IT
May 30, 2014
Photo of Amanda W.
1
By:
American Express made an error but refused to accept responibility for it. Basically, I was double charged for an item - the second charge was 6 months after the first one - and the merchant had no record of the second charge and never received the money. AE's response was that once I use the card at a merchant, they are allowed to continue pulling out money for that merchant even without my authorization.

I'm out $60, which is more than the annual fee for a regular credit card. Since AE wants to treat me like a meal ticket rather than a customer, I'll never do business with them. Ever.
Apr 18, 2014
Photo of Chris W.
3
By:
Keep cash on you! I found out that pin only works to get cash from ATM. I was a bit embarrassed. Loads of money on there and i couldn't pay for $3 meal with my card. They didn't accept credit only debit or girl working there was to stupid to run credit. Either way pin didn't let me pay by debit
Jul 9, 2014
Photo of Marilyn D.
Marilyn Dorn
I have found that allot of big banks are not up to date and do not specialize in the prepaid area. My regular checking from a big bank is tedious as well, as they haven't really harnessed the online idea. I use my debit mostly and have few checks, only to find they are paper check oriented, and they don't give a damm. They are OUT OF DATE dinosaurs and have no clue what they are doing. But you have to use them, what else do we have. They got lost in 1980's and their customer service and style of banking reflects that. If you have it as an occasional more
Feb 23, 2014
Photo of Stephen K.
1
By:
I can't log in to my account it has been over a month since I set it up and I can't login.
Apr 3, 2014
Photo of Card H.
Card Hub
You can call customer service at 1 (877) 4865990 and they must be able help you out.
Dec 18, 2013
Photo of Reka J.
1
By:
hell no if i could rate neg 5 stars i would .. dont do it ... long story short i made up this account to add money from my husbands card number for bills mind you he left it to me because he went off to kuwait i used it on bluebird for a couple months then low and behold! my account is under review ?? i called customer service and they said i cant use it unless it had my name on it and they took it off my account really great... so now today 12/18/2013 i tried to add MY debit card with MY name on it and more
Dec 12, 2013
Photo of Peter A.
5
By:
From what I have experienced so far, the Bluebird Card by American Express is a very viable prepaid option. For ordinary transactions, there are no fees. There are no maintenance fees either. You can also use checks with this card, though they are pricey to obtain. Getting cash can be an issue because they do charge for that. Direct deposit is a snap with this card. The mobile allows you to remotely deposit checks, which is a real convenience. Overall, I’m pleased with the card.
Nov 25, 2013
Photo of Matthew M.
1
By:
This card is the worst mistake that I have ever made… I will make sure that everyone including my parents and brother-in-law and sister-in-laws that I recommended this card to DO NOT OBTAIN THIS CARD AND DO NOT ACTIVATE… There are so many restrictions on this card that you can’t even use this card and feel comfortable. Let me say that “THIS IS MY MONEY!!!!” I direct deposit and put my hard earned cash on this card and I am limited at every step as to how, where, and how much of MY OWN MONEY that I am allowed to get. I linked a bank account to this card and more
Nov 5, 2013
Photo of Jester C.
5
By:
Of all the prepaid credit card options that I considered, the Bluebird Card by American Express was the most appealing for a number of reasons. First, the process of securing a card could be completed from the comfort of my home office computer station, and the actual card arrived in my mailbox roughly one week later. The activation process was simple, and then the benefits began to really unfold. Keeping accurate records is as simple as sitting down at any computer station and logging into my account. The security features of the login process are also reassuring. The Bluebird Card allows me to make direct deposits from employers, including many more
Aug 28, 2013
Photo of Mary M.
4
By:
i like everthing about this card
Aug 19, 2013
Photo of William R.
5
By:
After reviewing the terms and offerings, I have to say that the Bluebird Prepaid Card by American Express is one of the best prepaid options in the market. For example, when you enroll in direct deposit through your work, you get access to thousand of ATM for free, which is a great feature. In addition, if you travel a lot like myself, the 'no foreign exchange fee' will be a godsend in many occasions. You also get a robust and professional customer service, and online banking tools (including a mobile app!). The feature that sold me was the purchase protection for up to 3 months after you buy a product more
Aug 14, 2013
Photo of Ray J.
5
By:
Out of all the different options out there for prepaid cards, Bluebird is arguably one of the best. With the very minimal fees and extreme ease of set-up, I'm really having a hard time seeing where you can go wrong with this card. I picked up my Bluebird setup kit in a Walmart for $5, loaded some money onto it right there at the cash register, and then went home and activated it online from my computer. The temporary card can be used as a debit card anywhere that American Express is accepted, until your permanent card arrives in the mail. All in all, Bluebird is a very cost efficient more
Aug 12, 2013
Photo of Edward D.
4
By:
Bluebird Prepaid Card is not actually a credit or debit card but a prepaid card where you put money onto the card through an online service and then you can spend it anywhere credit or debit cards are accepted. There are no monthly fees or activity fees unless you're withdrawing cash from an ATM and thats $2. There's pretty much no fees at all and are great cards to give to like your kids or family members and don't want them to have a credit card. The only one downside to the card is that its an AMEX and AMEX is sometimes not accepted in places.
Aug 9, 2013
Photo of Benjamin X.
5
By:
There's really no other option for a prepaid card other than the Bluebird Prepaid Card. So many prepaid cards get you with their monthly maintenance fees, or their various transaction fees. For example, look at the AccountNow Prepaid MasterCard. A $4.95 activation fee, plus $1 every time you use your card basically. And if you wanna get some cash from an ATM, that'll be $2.50. How about the Bluebird Prepaid Card? No activation, free transactions, and even free ATM usage with a direct deposit. How is there any competition?! And this card even has purchase protection, something not commonly seen on Prepaid cards - 50,000 in a single calendar year! more
Aug 5, 2013
Photo of Jordan W.
4
By:
A Bluebird Prepaid Card is a pretty handy card to have if you have an extended network of Bluebird users. The great thing about this card is how easily you can transfer money to others that also have a Bluebird card; if you have any family or friends it is great to do simple, quick transactions. Other than that, it’s a pretty standard prepaid card that can be used almost anywhere, although American Express isn’t as widely accepted as Visa or Mastercard. If you need a quick and easy way to use a debit card, this is a simple solution.
Aug 3, 2013
Photo of Toni P.
1
By:
I should’ve known anything associated with Walmart was a bad idea! This card has been nothing but a Royal POA. they sell it to you as an alternative checking account, but it is nothing but a prepaid debit card. Unfortunately, it’s not even that! You cannot use it as a debit card. The only time the pin function works is to draw cash out of an ATM. Charges can only be run as a credit transaction, and unfortunately, there are many places that do not accept American Express. Further, there are several places that will only accept debit. One should be able to access their funds using a pin number more
Dec 18, 2013
Photo of Reka J.
Reka Jay
agree
Aug 2, 2013
Photo of Mike G.
5
By:
Bluebird is the feature packed prepaid card from Walmart that can be used as an alternative to a checking account in a lot of ways. The main benefit of Bluebird compared to other prepaid cards is that almost all of the features are free. This includes activation, cancellation, inactivity, support, store transactions and monthly fees. If you have direct deposit set up you’ll get free ATM withdraws at any MoneyPass ATM, otherwise there is a $2 fee for each withdraw. One of the coolest features of this card is that you can make sub accounts for your family, limiting their spending power while still giving them the benefits of a more
Aug 1, 2013
Photo of Stephen B.
5
By:
I have a lot of family members who use this card in lieu of using an actual bank and they seem to be incredibly pleased with it. They just don't trust banks anymore and don't like the high interest rates on bank cards, so they choose the prepaid route and a lot of them have said that they've tried multiple cards but the Bluebird Prepaid Card is the one they like the most. I love the fact that activation, balance checking and everything else is free compared to cards like the Mango Prepaid Mastercard, which charges $4 simply for activation. I would recommend the Bluebird Prepaid Card to everyone just more
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+307 users submitted a rating without a full review
 
Oct 9, 2014
Photo of Linda P.
By: Linda Perez
Is my friend able to deposit cash in my bluebird account?
Sep 8, 2014
Photo of Danele G.
By: Danele Schluter Glaspey
My employer can not seem to get the direct deposit to work.
Sep 9, 2014
Photo of Card H.
Card Hub
First, you should make sure that your card’s account is active, the direct deposit is sent from a U.S. bank account and that you have activated your permanent Blue Bird card. Also, the amount of the payment shouldn’t be higher than the maximum balance and monthly limits set by the company.

On the company's site there's the following process you could try:

Log in to your Bluebird Account online or by using the Bluebird Mobile App. Click on Add Funds.

Choose Set up Direct Deposit to view your Account number and Bank Routing number.

Print out and fill in the Bluebird Direct Deposit Form and give it to your employer to carry out the more
Aug 11, 2014
Photo of Leta B.
By: Leta Baumann
We are thinking of getting a card for a family member who is away at school and want to know how long it takes for a deposit through the mobile app to be available for use on the card? The checks that will be deposited will be from Atlanta, GA and the card will be opened in upstate New York.
Aug 11, 2014
Photo of Card H.
Card Hub
The money will usually be available six business days after you add the check to the account, if the check is submitted before 8 PM EST on a business day.
Aug 21, 2014
Photo of Chris G.
Chris Guidoboni
There are much faster means of loading money. Check their website
Jul 31, 2014
Photo of Ilinda J.
By: Ilinda Johnson-walden
Can I get a bluebird card for my small business and use the ein number instead of ssn?
Aug 1, 2014
Photo of Card H.
Card Hub
In order to open a Blue Bird account you must give your Social Security Number to American Express. It seems that the company will not accept your Employer Identification Number in place of your SSN.
Jul 29, 2014
Photo of Keith C.
By: Keith Carroll
this is a question i have...if u go to wallmart with a parent and your 13 can they sighn u up for a bluebird card
Jul 31, 2014
Photo of Card H.
Card Hub
A parent cannot sign you up for a sub-account at Walmart. He/she can buy a temporary card from Walmart, register it at Bluebird.com and then open up a sub-account for you.
Jun 18, 2014
Photo of Margaret B.
By: Margaret Bennett
Do you have card to card transfers and if so what cards do you allow card to card transfers?
Jun 23, 2014
Photo of Card H.
Card Hub
It doesn’t seem possible that you can transfer money from you Bluebird prepaid card to another card.
Jun 13, 2014
Photo of CHRISTINA M.
By: CHRISTINA Maria
Can I buy a temp card at Wal-Mart & deposit a check?
Jun 17, 2014
Photo of Card H.
Card Hub
It seems that with your temporary card you can add up to $500 in cash to your account, make purchases from any merchant in the U.S. who accepts AmEx cards and check your balance and transaction history but not fund your account by using checks. In order to add a check you first have to register the card by going here >> https://secure.bluebird.com/Signup
Feb 17, 2014
Photo of Amanda R.
By: Amanda Reed
If i transfer money to my husband's account can he get it out of the ATM right away? I already got my daily limit and he called and asked me to send him some. he has his own account.
Apr 3, 2014
Photo of Card H.
Card Hub
For an answer to your question your best bet is to call Bluebird customer service at 1 (877) 4865990.
Jul 3, 2014
Photo of Kane P.
Kane Peãrson
@Card Hub: no one answered
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Last updated on: Oct 11th, 2014 at 8:16 EDT