Bluebird Prepaid Card

bluebird card
Prepaid Card
3.5 424 reviews   Write a Review
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Bluebird Prepaid Card’s Key Fees

  • ACTIVATION FEE None
  • MONTHLY FEE None
  • SIGNATURE TRANSACTION FEE Free
  • PIN TRANSACTION FEE Free
  • ATM TRANSACTION FEE $2.5

Bluebird Prepaid Card’s Highlights

  • You can withdraw cash at any ATM that accepts American Express® Cards, including the MoneyPass® Network of more than 24,000 ATMs, and Money Center Express machines at Walmart.
  • No foreign exchange fee.
  • Members can make Direct Deposits, pay bills online, add checks with the Bluebird Mobile App, and set up Sub-Accounts — a great new way to manage family spending.
  • Purchase Protection can provide coverage against accidental damage or theft of eligible items for 90 days from date of purchase, up to $1,000 per occurrence, up to $50,000 per Cardmember account per calendar year.
  • 24 hours a day, 7 days a week world-class American Express Customer Service.

Bluebird Prepaid Card’s's Additional Info

  • LIVE CUSTOMER SUPPORT Free
  • AUTOMATED CUSTOMER SUPPORT Free
  • RELOAD OPTIONS Direct Deposit, Cash Reload, Bank Transfer, Check Reload
  • CANCELLATION FEE Free
  • INACTIVITY FEE None
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Bluebird Prepaid Card Reviews

 
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3.7
Overall Rating: 3.7 / 5
Total Ratings: 424
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May 5, 2015
Photo of Cherita W.
1
By:
May 5, 2015
I got this card as a back up to my BofA account. I got some extra money via check so I figured I'd just deposit it to the card. IT TAKES 8 DAYS FOR THE CHECK TO PROCESS. IF YOU TRY CANCELING IT TAKES 10 DAYS TO PROCESS A DISPUTE Once I get my money off of here I will be canceling. It's not worth the headache!
Apr 23, 2015
Photo of Eugene S.
3
By:
Apr 23, 2015
It's OK to get direct deposit, but can't find free ATM's to withdrawal money...it's not the best yet, but thankful for it
Apr 20, 2015
Photo of Jim B.
1
By:
Apr 20, 2015
Virtually impossible to use. No one accepts it.
Apr 10, 2015
Photo of Jackie B.
1
By:
Apr 10, 2015
lucky for them there is no option for zero stars cause that is what this card deserve and the people running it as well. If i wanted to go through the hassle of opening a bank account and then getting rejected because you guys cant see the documents clearly then i would went to one of them, It a prepaid card intended to make life easier not harder as u advertise. On the phone over an hour right now trying to get them to issue my refund stupidity on there part. Now there trying to tell me that they cant give a refund cause i have already used some of more
Apr 9, 2015
Photo of Abdikadir M.
1
By:
Apr 9, 2015
Bluebird American express is not good at all. They over hold your money blaming the merchants. I experienced that . I will not advice anybody not to take this card. For 15 days to hold somebody money is very unfair and insane
Apr 1, 2015
Photo of Kristine C.
5
By:
Apr 1, 2015
This card is wonderful!!!! Went to the bank Ive been with for over 6 years to help my older "adopted son", who came to live with my family, open a simple checking account and was told no because he didnt have a new TX DL with proof he lives here....I dont have him on any bills for proof of address and he doesnt drive yet and it was so frustrating to be told NO to taking his money....so got the Bluebird card same day...he set it up on phone in car driving him to work (6 min) and when he deposited the cash on the card at WalMart it was more
Apr 9, 2015
Photo of Abdikadir M.
Abdikadir Mohamed
Apr 9, 2015
As far as renting car is concerned or buying fuel on the pump. They will hold your money for 15 days. Say your purchase was 20 bucks and you did swiped your card at the pump not inside. Then they will with hold 120 bucks for two weeks. You got to be avoiding those transactions
Mar 21, 2015
Photo of John M.
4
By:
Mar 21, 2015
Great card for my needs though I have a bank account and do not have anything direct deposited to the card.

Registration on the BB website was a breeze as was setting up instant transfer of funds from my bank checking through either the desktop or Android app. It's also equally easy and very convenient to send $ to a friend's BB card, and all with no transaction fees. Take that, Green Dot and NetSpend!

My single complaint for my limited uses is that there don't appear to be many MoneyPass ATMs outside of Walmarts in the area, and they rarely seem to be in working order, and according to more
Mar 19, 2015
Photo of Beautyqueen T.
5
By:
Mar 19, 2015
I like credit cards just not interested in one now I like prepaid cards
Mar 7, 2015
Photo of Dan J.
1
By:
Mar 7, 2015
The very definition of bait and switch. They tried to get as many people to sign up for this by doing the double rewards dollars through Savings Catcher. Now? No more rewards dollars loaded to your Bluebird card PERIOD. No more double dollars. You get something that lets you get the money off of online orders ONLY. I just lost my only reason to shop at Wal Mart. I might still keep the card, but I doubt it.
Mar 14, 2015
Photo of Samantha M.
Samantha Mcloud
Mar 14, 2015
Walmart here in pr is charging 2% to deposit money into bluebird.
Apr 1, 2015
Photo of Karen G.
Karen Gough Gatewood
Apr 1, 2015
You can still load to your Blue Bird card via the website. I received an email that it is a glitch with the app that you can't load from there. But via the website you're good, it just doesn' t double :(
Feb 25, 2015
Photo of Lynda S.
1
By:
Feb 25, 2015
I wouldn't give it any stars. Ok I got the pack from Walmart a few weeks ago to use with savings catcher. Loaded the card with $1.00. i come home to activate the card and I am told "Sorry, we are unable to approve you for an Account at this time. Thank you for your interest in Bluebird."Hello AE it is a prepaid card why can't you approve it?! So I called customer service and she said you must use a computer browser like Firefox, IE or Chrome. Doesn't work with IOS browsers. Really!!!!! you have an app for it. But guess what it won't let me activate the card more
Apr 2, 2015
Photo of Matthew B.
Matthew Baucom
Apr 2, 2015
banks are carefully with so many companies getting hack lately its better to use a computer your modem has a firewall you router has a firewall and you computer has a firewall when i got my card i look to see what info was in the cookies i didn't find one thing about the card so there wasn't any info saved on the computer that hackers will look for:)
Feb 9, 2015
Photo of Ashley G.
1
By:
Feb 9, 2015
Blue bird sucks. You can't deposit personal checks. Not at Walmart and not through their mobile app, because they use Certegy who declines checks for some vague generic reason. Customer service sucks and doesn't speak english
Feb 3, 2015
Photo of Kathy M.
3
By:
Feb 3, 2015
I have the card trying to put my walmart saving catchers on it
Feb 3, 2015
Photo of Karen G.
Karen Gough Gatewood
Feb 3, 2015
You should be able to do it online or through the app. You need to link your Bluebird card though
Jan 25, 2015
Photo of Karen G.
4
By:
Jan 25, 2015
I got the card to have my Wal Mart savings catcher bucks deposited to it. I also set up a direct deposit of $100 from my paycheck to it and this is my "Wal Mart" money :) I can see where there would be issues using this as your primary account such as not all merchants accept Amex an the holds they place when pumping gas. You probably could go inside to pay for your gas and only get what you need, inconvenient I know but what can you do. You can use any Moneypass ATM which are widely available for no fee. I love this card as a secondary more
Feb 12, 2015
Photo of Susie H.
Susie McCoslin Holley
Feb 12, 2015
is there a minimum balance? I am thinking about getting it just to double my Walmart savings catcher money and just use it at Walmart.
Apr 1, 2015
Photo of Karen G.
Karen Gough Gatewood
Apr 1, 2015
No minimum balance and even if you zero it out it doesn't close. Once you put more money on you can use it again. Also I used it for gas and didn't have any outrageous holds placed. This is a great pre-paid card.
Jan 24, 2015
Photo of George L.
1
By:
Jan 24, 2015
'm a disable on Social Security had my SS deposited on American Express card every month for the past 2 years never had any problems NONE, I been reading about some bad reviews about this card and had to write a review to tell people hoe good the card was.

All this change when we went to Europe with my wife to visit our son, my wallet was stolen with my drivers licenses among several cards, one of them was the American Express Bluebird Card. When I realized that me wallet was gone, I went to the local police within 2 hours and reported it, I also call and cancel all more
Apr 2, 2015
Photo of Matthew B.
Matthew Baucom
Apr 2, 2015
that not right that card is working great for you 1 star people like me look at how many stars companies has before buying there was 64 1 star rate for this so i am reading them to see what kinda of probs i am going have if you didn't like the card then give it 1 star but it sounds like you like it and it works for you
Jan 22, 2015
Photo of Orie S.
5
By:
Jan 22, 2015
I've used several prepaid cards if the past few years and I have to say this one is the best, no fees with direct deposit, easy access to your money, bill pay options on the app, and the app itself is great and easy to use. Yes there are some small buisnesses that don't take American Express but it's easy to just get cash from an ATM. I've heard some people complain about using the mobile check deposit option because of how long it takes, but bluebird says right on it's website that it can take up to 10 days for funds to be avaliable so it gives you fair more
Jan 17, 2015
Photo of Aw S.
1
By:
Jan 17, 2015
This card is BS, and here's why . . .

Okay, you get a flimsy pretend-looking card in the box that you can load at a Walmart checkout. And, surprise surprise, it works like any other card for point of sale transactions. That's pretty much where the "goodness" ends.

After that, they send you a "real" card that you have to spend time setting up and confirming and all that goes with setting up an account. So, it begins to lose it's "minimal effort" selling point pretty fast to reap any of the other functions of the card (like adding funds while NOT at walmart).

Then, expect your account to be suddenly "flagged" more
Apr 1, 2015
Photo of Kristine C.
Kristine Coates
Apr 1, 2015
Duh!!! How are they supposed to cash the check on their end to deposit it without looking at it. Its better than driving to the bank. And if you are on your phone snap a picture of front and back and attach it. Simple...not hard!
Apr 2, 2015
Photo of Matthew B.
Matthew Baucom
Apr 2, 2015
this is the best pre-paid card to get there almost no fees for anything most of them you have to pay 3 to 5$ to load money on it then most of the others have all kinda fees have you ever got a prepaid card before any pre paid card you get you have to go to the website and fill in you info the thing i dislike is i don't like putting my SS number on website but that all cards i haven't found a card like this that doesn't have to many fees so get over it set up the card is just something you have to do more
Jan 11, 2015
Photo of Kirstin G.
4
By:
Jan 11, 2015
I've been a Bluebird user for about 2 years, and I absolutely love it. No fee's no hassle, easy direct deposit, etc. We had an issue once where my card was charged at a Target in Texas(we live in Florida), and customer service was quick to fix the issue and send us a new card. So, I suppose customer service can be a toss-up just like anywhere else. The only drawbacks are, obviously, that many places do not carry AmEx, and the $2,000 monthly withdrawal limit only becomes an issue for me during tax time. There is a fee for withdrawal, however more and more gas stations such as Wawa, more
Feb 14, 2015
Photo of Matthew B.
Matthew Butler
Feb 14, 2015
Do u know of any way to bypass that 2000 monthly limit or if there's anything they will do for u to make an exception because its tax time??
Dec 4, 2014
Photo of Jeanna W.
4
By:
Dec 4, 2014
My Card Is great But however has many draw backs Like some stores not taking American express anymore and this is becoming a problem However No fees makes it a great choice for direct deposit and linking to working at home sites. I would suggest it to anyone with little to , none , or bad credit !
Oct 6, 2014
Photo of Desiree C.
4
By:
Oct 6, 2014
I love my card great costumer service, and I also get reward points on things.
Sep 20, 2014
Photo of Todd P.
3
By:
Sep 20, 2014
This card is great, the customer service is horrible.
Sep 19, 2014
Photo of Abraham D.
1
By:
Sep 19, 2014
this fucking card takes forever to cash a check!!!!! NO DO NOT SUBSRCRIBE. its the biggest scam in the market.
Apr 1, 2015
Photo of Kristine C.
Kristine Coates
Apr 1, 2015
No its not. Your check you are trying to deposit and clear is the hold up. It has to bounce from Bluebird to their offsite bank to your bank and because its Amex they are now involved which with Amex even credit card batch orocessing takes up to 5 days....so maybe Bluebird isnt for you if you are using technology over airwaves to get money!!!
Apr 2, 2015
Photo of Matthew B.
Matthew Baucom
Apr 2, 2015
this is the only pre paid card you can cash a check with...there are some banks that you can get checking accounts but you don't have over daft safe on it
Sep 15, 2014
Photo of Lori M.
1
By:
Sep 15, 2014
This is a terrible card. They can never find your direct deposit for 48-72 hours after it's been sent, if done on Friday you won't get it until tues or Wednesday. Customer service puts you on hold to tell you they have no idea what's wrong. Then you find out they have had it the entire time, but won't release your money for what ever crazy reason they feel like. Don't waste your time or money with them. Even if it's a free ATM they charge you $2 along with whatever that ATM charges. If you use the card as debit they charge you. Your better off with the rush more
Sep 9, 2014
Photo of Cynthia H.
5
By:
Sep 9, 2014
I personally. Love this card. Free to load. Free to use.perrrrfect. i just wished their operators knew their english,and knew the english meanings.
Jul 29, 2014
Photo of Samantha H.
1
By:
Jul 29, 2014
I have had zero problems with my card (I actually recommended it) until today. I can not believe the HORRIBLE customer service from THREE of your managers that I received today. A hotel I recently stayed at double charged me. I three way called WITH the hotel manager to you guys to get my money back on my card. No matter what the hotel manager offered to do your customer service refused to help me for 8 business days. I do not understand how you can treat your customer in such an unprofessional and demeaning way. How do you not have a way to put money back on a card more
Aug 14, 2014
Photo of Patty D.
Patty Davis
Aug 14, 2014
When I get done they won't have a very good review those are the most stupidest people working there hardly half of them speak english and that lady in disputes she is getting fired over what they done to my money it's not there's to keep it's the government's and they refused to send what was on my card back to them I am disabled with mental and physical disabilities and can't help it I get it sorry you went through that though my money is going back to my old card and off of this one.
Jul 25, 2014
Photo of Hollie H.
3
By:
Jul 25, 2014
I finally gave up on bluebird after being loyal for two years. There are definitely some advantages and disadvantages.

Pros: Great features, easy access online(and a well working app for Samsung galaxy s4). The sub-account feature is nice, as well as the bill pay option.

Cons: A lot of vendors no longer take American express, It was always embarrassing to get to a checkout lane and then realize they didn't accept american express. Always be conscious of what credit cards they accept. I would always forget to check and if I would have only remembered I would have saved myself a few embarrassing trips to checkout lanes. Fees at some more
Jul 17, 2014
Photo of Fred Y.
1
By:
Jul 17, 2014
You get 1 star because I can't submit a review without it and because until you have to engage with customer service it gives you alternatives you might not otherwise get elsewhere.

My daughter signed up for this and had direct deposit set up. Limited options for ATMs is an issue for cash withdrawals. Customer service is a joke. Options to get replacement card after hers was lost were ridiculous. Tried to go that route 3 times. Were told it would take a week. Didn't receive first one until almost 3 weeks had passed. Oops. By then she'd already requested a new one. Oops again. The only replacement card to arrive more
Jul 10, 2014
Photo of Jon T.
3
By:
Jul 10, 2014
The card has outstanding features, but the customer service is HORRIBLE. Outsourced to a call center in India, which would be fine, IF the agents spoke English proficiently and were knowledgeable about the card and its features, but neither is the case. What's worse, is there is no email address available for customers to do business or get help by email. Great card features, but I'm starting to wonder if it's worth all the frustration and aggravation of dealing with the ill-equipped phone reps...
Jul 5, 2014
Photo of Kyle M.
2
By:
Jul 5, 2014
I like that it is online easy to work but i can't get the app on my blackberryq10
Jul 3, 2014
Photo of Connie M.
1
By:
Jul 3, 2014
Worst card ever. Waste of time and money.
Jul 3, 2014
Photo of Kane P.
1
By:
Jul 3, 2014
Horrible didn't receive card at all for 14 days striaght then I called and no one was there, on hold forever with and automated system.
Jul 1, 2014
Photo of Denise O.
5
By:
Jul 1, 2014
Great card. Just wish we could change the picture or had card options :(
Jul 1, 2014
Photo of Hugh M.
1
By:
Jul 1, 2014
Forbes rates this card #1. They obviously never had to deal with customer service. I have spent hours and hours merely trying to get my daughter's sub-account card activated. After speaking with 4 different representatives over two days, I have concluded this is impossible. Since this is the sole purpose of setting up the account, my time has been completely wasted. Please do not even consider using this card. You will get only headaches.
Jun 27, 2014
Photo of Noner Y.
1
By:
Jun 27, 2014
This card is garbage, TRASH. I spent 5$ at Walmart to load the card, and I tried to make a purchase on website t hat doesn't accept blue bird so the card charged me 2$ for the card being declined. That's 7$ already, I made the purchase on another site and the card charged me 2$ that is 9$ already. I spent a total of 13.50$... so that leaves me with less than 3 DOLLARS and I can't make a purchase because the card charges 2$. DON"T USE THIS GARBAGE BUY A GREEN DOT CARD. I PAID AROUND $18 TO SPEND ONLY $13.50.

CANT EVEN USE MY REMAINING BALANCE BECAUASE IT more
Jul 22, 2014
Photo of David K.
David Kuneki-DiLaurentis
Jul 22, 2014
Really thats weird cause I buy stuff from onlie a lot nd nver had to pay anything but what im buying
Mar 21, 2015
Photo of John M.
John Marshall
Mar 21, 2015
Same here.
Jun 8, 2014
Photo of Jamie M.
1
By:
Jun 8, 2014
DO NOT USE. DO NOT USE. WILL PUT A HOLD ON YOUR MONEY AND TAKE OVER 8 DAYS TO RELEASE IT
May 30, 2014
Photo of Amanda W.
1
By:
May 30, 2014
American Express made an error but refused to accept responibility for it. Basically, I was double charged for an item - the second charge was 6 months after the first one - and the merchant had no record of the second charge and never received the money. AE's response was that once I use the card at a merchant, they are allowed to continue pulling out money for that merchant even without my authorization.

I'm out $60, which is more than the annual fee for a regular credit card. Since AE wants to treat me like a meal ticket rather than a customer, I'll never do business with them. Ever.
Apr 18, 2014
Photo of Chris W.
3
By:
Apr 18, 2014
Keep cash on you! I found out that pin only works to get cash from ATM. I was a bit embarrassed. Loads of money on there and i couldn't pay for $3 meal with my card. They didn't accept credit only debit or girl working there was to stupid to run credit. Either way pin didn't let me pay by debit
Jul 9, 2014
Photo of Marilyn D.
Marilyn Dorn
Jul 9, 2014
I have found that allot of big banks are not up to date and do not specialize in the prepaid area. My regular checking from a big bank is tedious as well, as they haven't really harnessed the online idea. I use my debit mostly and have few checks, only to find they are paper check oriented, and they don't give a damm. They are OUT OF DATE dinosaurs and have no clue what they are doing. But you have to use them, what else do we have. They got lost in 1980's and their customer service and style of banking reflects that. If you have it as an occasional more
Feb 23, 2014
Photo of Stephen K.
1
By:
Feb 23, 2014
I can't log in to my account it has been over a month since I set it up and I can't login.
Apr 3, 2014
Photo of Card H.
Card Hub
Apr 3, 2014
You can call customer service at 1 (877) 4865990 and they must be able help you out.
Dec 18, 2013
Photo of Reka J.
1
By:
Dec 18, 2013
hell no if i could rate neg 5 stars i would .. dont do it ... long story short i made up this account to add money from my husbands card number for bills mind you he left it to me because he went off to kuwait i used it on bluebird for a couple months then low and behold! my account is under review ?? i called customer service and they said i cant use it unless it had my name on it and they took it off my account really great... so now today 12/18/2013 i tried to add MY debit card with MY name on it and more
Dec 12, 2013
Photo of Peter A.
5
By:
Dec 12, 2013
From what I have experienced so far, the Bluebird Card by American Express is a very viable prepaid option. For ordinary transactions, there are no fees. There are no maintenance fees either. You can also use checks with this card, though they are pricey to obtain. Getting cash can be an issue because they do charge for that. Direct deposit is a snap with this card. The mobile allows you to remotely deposit checks, which is a real convenience. Overall, I’m pleased with the card.
Nov 25, 2013
Photo of Matthew M.
1
By:
Nov 25, 2013
This card is the worst mistake that I have ever made… I will make sure that everyone including my parents and brother-in-law and sister-in-laws that I recommended this card to DO NOT OBTAIN THIS CARD AND DO NOT ACTIVATE… There are so many restrictions on this card that you can’t even use this card and feel comfortable. Let me say that “THIS IS MY MONEY!!!!” I direct deposit and put my hard earned cash on this card and I am limited at every step as to how, where, and how much of MY OWN MONEY that I am allowed to get. I linked a bank account to this card and more
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Mar 11, 2015
Photo of Jaymi P.
By:
Mar 11, 2015
Can you rush a transaction through instead of waiting 8 days
Feb 6, 2015
Photo of Jason C.
By:
Feb 6, 2015
How much a.day can you get from the atm
Feb 19, 2015
Photo of Joe W.
Feb 19, 2015
Users can withdraw up to $750 a day and $2,000 a month.
Nov 28, 2014
Photo of Sharae M.
By:
Nov 28, 2014
Do anybody know when you get paid off this card
Nov 8, 2014
Photo of Heather B.
By:
Nov 8, 2014
I can't get approved to register my card online. I've tried everything they told me. Has anybody else had this problem?
Feb 25, 2015
Photo of Lynda S.
Feb 25, 2015
I have been having this problem for 3 weeks now. I can't get any answers from AE either. I get well try again tomorrow.
Oct 9, 2014
Photo of Linda P.
By:
Oct 9, 2014
Is my friend able to deposit cash in my bluebird account?
Sep 8, 2014
Photo of Danele G.
By:
Sep 8, 2014
My employer can not seem to get the direct deposit to work.
Aug 11, 2014
Photo of Leta B.
By:
Aug 11, 2014
We are thinking of getting a card for a family member who is away at school and want to know how long it takes for a deposit through the mobile app to be available for use on the card? The checks that will be deposited will be from Atlanta, GA and the card will be opened in upstate New York.
Aug 21, 2014
Photo of Chris G.
Aug 21, 2014
There are much faster means of loading money. Check their website
Feb 25, 2015
Photo of Lynda S.
Feb 25, 2015
get a paypal card you can transfer money free to family.
Jul 31, 2014
Photo of Ilinda J.
By:
Jul 31, 2014
Can I get a bluebird card for my small business and use the ein number instead of ssn?
Jul 29, 2014
Photo of Keith C.
By:
Jul 29, 2014
this is a question i have...if u go to wallmart with a parent and your 13 can they sighn u up for a bluebird card
Jun 18, 2014
Photo of Margaret B.
By:
Jun 18, 2014
Do you have card to card transfers and if so what cards do you allow card to card transfers?
Jun 23, 2014
Photo of Card H.
Jun 23, 2014
It doesn’t seem possible that you can transfer money from you Bluebird prepaid card to another card.
Jun 13, 2014
Photo of CHRISTINA M.
By:
Jun 13, 2014
Can I buy a temp card at Wal-Mart & deposit a check?
Jun 17, 2014
Photo of Card H.
Jun 17, 2014
It seems that with your temporary card you can add up to $500 in cash to your account, make purchases from any merchant in the U.S. who accepts AmEx cards and check your balance and transaction history but not fund your account by using checks. In order to add a check you first have to register the card by going here >> https://secure.bluebird.com/Signup
Feb 17, 2014
Photo of Amanda R.
By:
Feb 17, 2014
If i transfer money to my husband's account can he get it out of the ATM right away? I already got my daily limit and he called and asked me to send him some. he has his own account.
Apr 3, 2014
Photo of Card H.
Apr 3, 2014
For an answer to your question your best bet is to call Bluebird customer service at 1 (877) 4865990.
Jul 3, 2014
Photo of Kane P.
Jul 3, 2014
@Card Hub: no one answered
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Last updated on: May 20th, 2015 at 12:00 EDT