Citi ThankYou Preferred Reviews for 2024Reviews, rates, fees, and rewards details for The Citi ThankYou® Preferred Card. Compare to other cards and apply online in secondsJohn KiernanWalletHubNo membership fees0% intro APR on purchases0% intro APR on balance transfersHigh rewards rateNo initial rewards bonusBalance transfer feeForeign feeRequires excellent credit
This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Finance New Purchases." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
We're sorry, but the Citi ThankYou® Preferred Card may no longer be available to new applicants or we may no longer be able to obtain complete information related to this offer. For customer service call: 800-842-6596
Citi ThankYou® Preferred Card has a rating of 3.7/5 according to our proprietary credit card rating system. This rating reflects how appealing Citi ThankYou® Preferred Card's terms are compared to a pool of more than 1,500 credit card offers tracked by WalletHub. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is 'Finance New Purchases'. To break it down further, Citi ThankYou® Preferred Card earned a score of 4.0/5 for Fees, 3.3/5 for Rewards, 3.5/5 for Cost, 3.9/5 for APR, and 3.5/5 for User Reviews.
WalletHub Rating Breakdown
User Reviews
3.5/5
479 reviewsRead and write reviews
Editor’s Review
3.5/5
John Kiernan, Credit Card EditorRead full review
Market Comparison
Market Comparison
3.7
The Market Comparison is a key component of the WalletHub Rating, as it measures how appealing the terms of a card are compared to a pool of over 1,500 credit card offers monitored by WalletHub. To ensure cards are evaluated for their most relevant purpose, we score each card across various cardholder needs and select the rating for the need with the highest score, which is “Finance New Purchases” for this card.
Fees
4.0
Rewards
3.3
Cost
3.5
APR
3.9
3.7/5
Compared against 1,500+ credit cards
KEY TERMS
Accepted Credit Scores
Accepted Credit Scores
Excellent Credit
Annual Fee
$0*
APR on Purchases
0% intro APR for 15 months, 15.49% - 25.49%* (V) APR after that
Balance Transfer
0% intro APR for 15 months, 15.49% - 25.49%* (V) APR after that
Balance Transfer Fee:3% (min $5)
Rewards
Earn 2X Points on Dining Out & Entertainment
Earn 1X Points on All Other Purchases
Points are redeemable for gift cards to popular retailers, restaurants, and department and home stores. 2,500 ThankYou® Points can be redeemed for a $25 gift card at thankyou.com
No expiration and no limit to the amount of points you can earn with this card
Citi ThankYou® Preferred Card's Additional Info
Enjoy 0% Intro APR on purchases for 15 months from date of account opening and 0% Intro APR on balance transfers for 15 months from date of first transfer; after that, the variable APR will be 15.49% - 25.49% based upon your creditworthiness*
There is a balance transfer fee of either $5 or 3% of the amount of each transfer, whichever is greater*
Uninspiring regular rewards. Citi ThankYou Preferred gives you 2 points per $1 spent on entertainment and restaurant dining, in addition to 1 point per $1 spent on everything else, which is roughly the market average for a rewards card. Given that Citi ThankYou points are worth a penny each, you’ll earn the equivalent of 1% to 2% cash back. But there are plenty of rewards cards that offer far more.
No annual fee. Not only does this save you $15.88 compared to the average credit card, but it also helps Citi ThankYou Preferred’s modest rewards go as far as possible.
0% intro rates are best for new purchases. The Citi ThankYou Preferred Card offers 0% introductory APRs on new purchases and balance transfers for 15 months. The purchase side of things is above-average, as long as you use a credit card calculator to ensure you’re debt-free by the time regular rates take effect. However, the balance-transfer deal is made less appealing by a 3% transfer fee.
Watch out for the regular APR. Citi ThankYou Preferred charges interest at an annual rate that could be anywhere from above the average for an excellent-credit credit card to above even the average among cards for people with fair credit, according to WalletHub research. The rate you’re assigned ultimately depends on your overall credit standing. But in any case, you probably don’t want to carry a balance from month to month with ThankYou Preferred when 0% intro rates aren’t in effect.
Must have elite creditworthiness. You need excellent credit to have a chance of getting the Citi ThankYou Preferred Card, which disqualifies more than 60% of consumers. To gauge your approval odds, you can check your credit score for free on WalletHub before applying.
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Compare The Citi ThankYou® Preferred Card vs. Popular Alternatives
This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Finance New Purchases." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Editor’s Rating
3.5
User Reviews
3.5
Market Comparison
3.7
fees: 4.0
rewards: 3.3
cost: 3.5
APR: 3.9
4.1WalletHub Rating
WalletHub Rating
4.1
This card has been scored using WalletHub’s proprietary credit card rating system. We evaluated this card for various cardholder needs and picked the rating for the need with the highest score, which is "Finance New Purchases." A score of 5 is the best a card can receive, and the rating for the card may vary on different pages where it is compared to other cards for different needs.
Editor’s Rating
4.2
User Reviews
3.6
Market Comparison
4.2
fees: 4.0
rewards: 5.0
cost: 4.3
APR: 3.8
(479)
(80)
annual fee$0*
annual fee$0
Purchase Intro APR0% for 15 months
Purchase Intro APR0% for 15 months
transfer intro apr0% for 15 months|Transfer Fee:3% (min $5)
transfer intro apr0% for 15 months|Transfer Fee:3% intro fee ($5 min) for each transfer in first 4 months, after that 5% ($5 min) for each transfer
Can't find what you are looking for? Submit your question about Citi ThankYou® Preferred Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this offer. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered. In addition, WalletHub independently collected information for some of the cards on this page.
The Citi ThankYou® Preferred Card foreign transaction fee is 3%. This means Citibank will add a 3% surcharge anytime you use the Citi ThankYou® Preferred Card outside of the United States. The fee also applies to online purchases made through an internationally-based merchant.
The credit score you needed for the Citi ThankYou® Preferred Card was 750+. This means excellent credit was required for approval. However, the Citi ThankYou® Preferred Card is no longer available to new applicants.
A great alternative is the Citi Rewards+® Card. This card offers ThankYou rewards as well, allowing cardholders to earn 1 - 2 points per $1 spent. Plus, you can get 20,000 points for spending $1,500 in the first 3 months of account opening. This card requires at least good credit (a credit score of 700+) for approval. You can also take a look...
No, the Citi ThankYou® Preferred Card does not have travel insurance. While the Citi ThankYou® Preferred Card does have benefits such as Citi Concierge and travel notice, travel insurance is not among the card's perks.
If you're looking for a travel credit card, check out WalletHub's editors' recommendations for the best credit cards for travel insurance and travel rewards. Also, before choosing a card, be sure to check your credit score for free on WalletHub so that you know which cards you'll be able to qualify for.
The Citi ThankYou® Preferred Card does not currently have a sign-up bonus, though it does give ongoing rewards of 2 points / $1 on dining out and entertainment purchases. The Citi ThankYou® Preferred Card also has a base rewards rate of 1 point / $1.
If you're in the market for an initial bonus, you can compare the best credit card sign-up bonuses from other cards, picked by WalletHub's editors. But keep in mind that rewards bonuses are just one of the many things to consider when deciding which credit card you should get.
Probably the most straightforward way to redeem your Citi ThankYou Preferred points is to “shop with points” for online purchases at Amazon.com, BestBuy and PayPal or for in-store purchases made at CVS, Walmart or Dollar General, which means you can use points as your payment method at checkout.
You can also “pay with points” in certain categories like dining, grocery, gas, clothing & department stores, utility, entertainment and drugstores to cover recent purchases with...
The Citi ThankYou Preferred payment address is P.O. Box 9001037, Louisville, KY 40290.
Alternatively, you can pay your bill online, where you can make a one-time payment or set up a monthly automatic payment. You can also call 1 (800) 950-5114.
Your Citi ThankYou Preferred balance transfer limit ultimately depends on how big of a credit line you get approved for. You can transfer any amount as long as it, together with transfer fees and unpaid balances from any purchases you've made, do not exceed your credit limit.
If you have a $10,000 credit limit, for example, and you haven't made any purchases yet, you could transfer up to about $9,700, taking into account that...
It used to take 7 to 10 business days to get the Citi ThankYou® Preferred Card after approval but this card is no longer available to new applicants. This doesn't mean you are out of options, though, as there are several similar cards on the market to choose from.
For example, you could consider applying for the Citi Rewards+® Card that offers 1 - 2 points per $1 spent on purchases. The card also has an intro APR of 0% for 15 months on both purchases and...
Share your insights and review for the Citi ThankYou® Preferred Card
5
21%
4
34%
3
29%
2
8%
1
7%
3.5
479 reviews
479 reviews
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Tricia @triciar_11
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1 Star Rating
Verified Customer
They will decrease your limit for no reason. Even though you have excellent payment history and credit score. It would seem they should do the opposite and increase my limit.
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0
0
Robert Reilly @RReilly
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1 Star Rating
"Citi Thank You"--Travel Deparment refused to refund points on cancelled-because-of-covid airline reservation, said I called 22 hours before flight rather than 24 hours(which their "policy" allows). Medical reasons(delayed test results) made it impossible to call sooner Inflexible and unforgiving when we should all be pulling together and "cutting each other some slack." All this on top of paltry points for over-priced products(cheaper just buying fares online).
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0
Jay @jdthebugman
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1 Star Rating
Sounds like a scam due to the poor wording. Just got one of their emails and the email is legit because it mentions my actual Thankyou account number: "With your new you can start earning ThankYou® Points for amazing rewards". First of all your new WHAT? Where's the next word? Second who's dumb enough to fall for the 'amazing rewards' part? Who uses these garbage words to describe a program that is far from anything 'amazing'? It sounds like they have children running this program so I'll go 'amazing' lengths to avoid it. Makes me question Citibank's standards just for being connected to such a lousy product.
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0
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Lori Parker @loriparker86
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1 Star Rating
Don't fall for Thank you points. For every $2500.00 you spend you get back $25.00. If that isn't paltry enough, try using them to book a hotel. You "use" your points and then, on top of that, you pay more in dollars than you would if you just booked on line. I know.
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0
lovecat_lucy @lovecat_lucy
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1 Star Rating
card was closed and lost all the point without notification to me, said from their rep bank decided to close my card and mailed me an letter which never received. (wonder why?) Card still open in online banking and showing active in account, just no points left. customer services will do nothing about it and I have to take all the loss of my points because they decided it and never let me know or showed in my account. don't use, there are cards much better than this
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1
0
Tom F @cryoaura
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1 Star Rating
After being a customer with 2 credit cards for years and paying on time more than minimum payment every single year, we got royally screwed. We made a balance transfer to our card on July 7. We asked when the due date normally was, July 13. So, the first due date for the balance transfer would have been August 13. We made a $450 payment, WAY over the minimum on July 15, but they would not count that towards the August 13th due date and assessed a $35 late fee and flagged us as late. I'd be fine if that was automatic, but they saw what happened and revoked the late fee. Instead, I was transferred 8 times, and put on hold 11 times, to finally have a "manager" tell me I'm the one who screwed up and paid during this July 13-17 payment no-man's land. Well, goodbye Citi, I'm sorry you don't care one bit about your customers. Going with some smaller bank or a company like discover.
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Citi-DANALMSA @citi-danalmsa
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5 Star Rating
I have been a Citi Preferred Thank You card user for the last 2 years. I first got it because it had an offer for 20,000 points and I was interested in taking advantage. I also had a Bank Of America Amex card, but it seemed this one would earn points quicker. And so it has proved it does. With what I spend, I have earned a lot of points that I have changed for Gift Cards. My favorite thing is that I can do so with as little as 5,000 points. I don't loose value if I have less points. For example, my Amex card would only give me 20$ for 5000 points, and 350 for 35,000. Where as this card give me a 50$ gift card for 5,000. So that is my favorite thing about the card. I also just had fraud on the card (more than 1,000 of fraudulant charges). Citi's service quickly reversed the transactions, cancelled my previous card and FedEx'd me a new set of cards. It took me about 10 mins to have all of this done, with little hassle. So I am really impressed with their service. The other feature I like is that I get my FICO score, which is very useful. Android Pay also works very well with this card. The only things i would improve would be to have more points (some cards are now offering more cashback).
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3
2
Stephen Mackenzie @stephenm_19
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1 Star Rating
I received my Citi Perfered card back in Jan, With a offer of 20,000 points after sending 1,500 in the 1st 3 months. I have spent well over that and didn't get my signing bonus. So I contact them online chat twice now, and they say that can't find that offer, which is still being offered now but they say my account doesn't have that offer attached to it, so the gave me 2,000 and a courtesy. Needless to say once I pay off the balance they can take their card and shove it.
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8
3
Dani Ling @pandabear
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5 Star Rating
I have this card and the Citi® Diamond Preferred® Card, which I have also written a review about. I trust Citibank and they have always been good to me. I needed two cards, one for personal and one for business. I have had no problems with either card. This card is especially good if you like to use the rewards program. I don't so I can't really comment on that. All in all, good card and good company.
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7
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Lucine Kazaryan @lucinek
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1 Star Rating
Worse card... worse customer service!!! beware they will take your money.... after paying off over 8K they charged late fees and to say that its previous balances which clearing when you pull the statements and our bank accounts we had paid off the balance.
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