Green Dot Prepaid Visa® Card Reviews: Is It Worth It? (2024)Reviews, rates, fees, and customer service info for The Green Dot Prepaid Visa® Card. Compare to other cards and apply online in secondsJohn KiernanWalletHub
Info about the Green Dot Prepaid Visa® Card has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.
%Terms1,647Reviews273FAQContact
Card TermsKey FeesFAQUser Reviews
KEY TERMS
Usage Fees
Activation Fee: $1.95
Monthly Fee: $7.95
Signature Transaction Fee: Free
Pin Transaction Fee: Free
ATM Fees
In Network ATM Transaction Fee: $3
ATM Network Size : N/A
Out of Network ATM Transaction Fee: $3
Foreign ATM Transaction Fee: 3% (and $3)
Green Dot Prepaid Visa® Card's Additional Info
No overdraft or bounced check fees, ever.
Use everywhere Visa® debit is accepted in the U.S. Plus, conveniently pay with your mobile wallet including Apple Pay, Google Pay and Samsung Pay.
With early direct deposit, you can skip the check-cashing queues and costs, have your money instantly transferred, and start enjoying payday sooner.
No charge to Reload your card with Direct Deposit. Reloading your card at a retailer will cost up to $5.95.
Enjoy 24/7 access to your money through the Green Dot mobile app! You can Deposit checks to your card right from your smartphone.
live customer support
Free
automated customer support
Free
reload options
Direct Deposit, GreenDot, Cash Reload, Bank Transfer, Check Reload
Can't find what you are looking for? Submit your question about Green Dot Prepaid Visa® Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this offer. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
You can check your Green Dot Prepaid Visa balance online, by registering here or from the Green Dot mobile app, available on iOS and Android.
Alternatively, you can check your balance by text, after adding your phone number online, in the Account Settings section. Text "Bal Last4" to 43411 (Last4 is the last 4 digits of your card number). Carrier data and message rates apply.
You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.
To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here. It usually takes up to two days for them to review the ID and contact you with an update.
You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration.
The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted. You will need to verify your identity and receive a permanent card in order to reload it or access funds via ATM.
The Green Dot withdrawal limit is $500 per day and $3,000 per calendar month from an ATM. In addition, you can withdraw up to $1,500 per day from a teller at banks and credit unions that display the Visa logo in their window.
Green Dot cards cannot be used internationally. They can only be used to make purchases and ATM withdrawals while you're in the United States. However, you may be able to use the card to buy things online or over the phone from an internationally based merchant, but not for in-person transactions while you are physically abroad.
If you have a personalized card, you can withdraw up to $400 a day from an ATM. You can also withdraw up to $2,500 from a teller in a bank branch, though such withdrawals must be done in increments of $400 or less. Withdrawals at MoneyPass ATMs are free, but you will have to pay a $2.50 fee (plus applicable bank and ATM surcharges) for each withdrawal you make elsewhere. Best of luck!
Yes, you can transfer funds from your GreenDot prepaid card to your PayPal account and then access those funds using your PayPal debit card. You can learn more about the process here: https://www.greendot.com/greendot/paypeople . Best of luck!
There are two ways to check the transaction history for your Green Dot Prepaid card:
1. You can send a text message from your mobile phone but in order to do that you have to know the last four digits of your card's number. For example, if the last four digits are “5555” in order to check your balance you should send “Bal 5555” to 43411. If you want to check your transaction history...
Share your insights and review for the Green Dot Prepaid Visa® Card
5
16%
4
29%
3
27%
2
12%
1
16%
3.1
1,647 reviews
1,647 reviews
What's Your Rating?
Most Recent
Most RecentMost Useful
Review sort
dong @liangdong529
Report Abuse
1 Star Rating
Green Dot Bank itself is a fraud. A real person can be said to be not a real person, and any real certificate issued by the US government can be said to be unverifiable. Banks are full of gradual racial hatred and can make things difficult for customers. And the closed account balance is issued by check. It has been emphasized that it will arrive in 2 weeks. But I have been asked to wait for 4 two weeks. Still being asked to wait 2 weeks. We were also told that a check had been cashed out. Contacting customer service will only wait and unconditionally hang up your call.
show more
show less
Comment
2
0
Carmen Rosado @rosadolover
Report Abuse
1 Star Rating
They hant let me use my prepaid card im tire calling cant get in touch it been 3 weeks need make food shopping my card is block keep saying need my ID sent 22 time
show more
show less
Comment
0
0
Shane Michaels @Shanetune_1
Report Abuse
1 Star Rating
Seems to me that the company is some sort of scam. Many reviews all having essentially the same problem. I made a purchase online and a few days later got an email from the seller claiming I cancelled the order and that a refund would be given. Went to check the refund/card balance status only to find the card is blocked. Have gone round in their endless circle jerk and still nothing. DO NOT USE OR BUY A GREEN DOT CARD!
show more
show less
Comment
1
0
mikel mallard @mikelmallard87
Use phone n send in a picture of id... Make sure there is light n picture clear.... Had to do today.. [email protected] take emails too done my from phone
show more
show less
Comment
0
0
Jeffanie S @jeffanie_summer
Report Abuse
1 Star Rating
They are a scam. My account has been blocked and they won't unblock it even though I have submitted the documents numerous times that they asked for. They did this because of an unemployment direct deposit, even though I have been receiving this for almost 10 months. They won't even let me close my account. So, now I have no access to my own money. I can't pay my bills or feed my children. I would NEVER EVER recommend them!
THIS IS A WARNING TO EVERYONE!!!! Whatever you do, NEVER SIGN UP FOR GREEN DOT BANK!!!! I finally started receiving my unemployment benefits and they froze my account claiming I need to verify my identity, which I did and my account is still frozen. It’s been weeks of this complete bs!!!!! CLOSE GREEN DOT BANK. GREEN DOT BANK IS A SCAM AND A FRAUD!!!!
show more
show less
Comment
3
0
whitesean25 @whitesean25
Did you send it to their email? & still no unblock???
show more
show less
Comment
1
0
mikel mallard @mikelmallard87
[email protected] send email... I got mine back today was blocked yesterday sent email from my phone to them... Clear picture
show more
show less
Comment
0
0
Rich Freels @rickyfreels
Report Abuse
1 Star Rating
I've been reading other reviews where people say this is the best card they've had and I'm having a really hard time believing that. or they've just had terrible cards their whole life. this company and card are terrible and in so many more ways than I can even express but the biggest one happened recently. I used my card at walmart.com and they ended up declining the purchase for some unknown security reason that even they couldn't explain. Well they immediately refunded it before it posted. Like within an hour. I use PayPal for the transaction and PayPal even shows Walmart refunding the money. and PayPal sent it to Green Dot. everyone did their job and perfectly except for Green Dot who I'm being told will take two business weeks to return my money to me period you would think my monthly service for buy me some customer service but I can't get a hold of one damn person. Their text spots are terrible and if they have customer service I haven't met them yet. I want my damn money back and as soon as I get it I'm leaving Green Dot immediately. Beware this company is terrible
show more
show less
Comment
0
0
marvinh_29 @marvinh_29
Report Abuse
1 Star Rating
This card is bogus. I was having problems with this card but I looked past it because I was waiting to redeem my cashback reward of $252. First of all they say you will receive your pay check 2 days early and say you will get your money as soon as we get it but thats not true. My job release the money on Wednesday and I can confirm this every pay week because on our pay portal it shows when my organization releases the money. I have only got it one day early and sometimes on the regular pay date but never 2 days early. This card want to charge fees some months and some months don't want to. I notice other prepaid cards wave the monthly fee if $1000 or more is direct deposit in the account during the month. I thought that was the case with this card until I was charged the fee of $7.95 2 months in a row and I had well over $1000 deposited in it both months but prior to those months I wasn't charged. The atm withdrawal fee is ridiculous. You will be charged at least $5 dollars each withdrawal for out of network atms and most atms that greendot can be used on only allow withdrawals of $200 at a time. So if you want to take out $1000 thats 5 withdrawals of $200 which is $25 withdrawal fee. And the atms thats in green dot network is very scarce. They have more deposit locations than withdrawal locations. But what made me leave this review today and made the decision not to continue to use the card is the cashback feature. They tell you if you use the card for certain online purchases you will get cashback after a year of using the account and that it is in good standing at the time your cashback is time to be redeemed. Well its a year now and the $252 dollars I have earned has gone poof no where to be found. When you log in it shows that its there but when you click it it shows the balance is at $0 and you cant redeem cashback for another year. And its no option to click or redeem the $252 i accumulated over the year. It just went back to zero and the reward amount isnt even showing in my account balance. So the only feature that was keeping me using this card is a scam so im done with greendot forever. I have had other greendot cards in the past and have not liked them but i thought I would use this card because of what it offered just to find out its bogus.
show more
show less
Comment
0
0
Greendot Support @GreendotCustSup
we are very sorry for the inconvenienes,Kindly get intouch with us on 3182390632,we will be willing to assist you more better. Thanks for your Understanding Greendot
show more
show less
Comment
0
1
whuser66730691 @whuser66730691
Report Abuse
1 Star Rating
Worst bank ever cant even get in contact with a live person. Greendot closed my prepaid account for no reason amd i have money in there and still getting charged monthly i need my money out my damn account
show more
show less
Comment
1
0
Lanell Payne @lanellp
Report Abuse
1 Star Rating
Why on earth would a gift card need a social security number to activate. Like I would trust you with my social? I guess my son will be out the money that he received on this gift card from Christmas. Shame on you for such a scam. There should be an option for 0 starts, doesn't even deserve 1 star.
show more
show less
Comment
0
0
maryrpeach @maryrpeach
Report Abuse
1 Star Rating
Too many cards are used by scammers. They take a picture of the numbers and wait for the activation.then take your hard earned money to spend it on themselves. Green Dot does NOTHING. The scammers just keep getting free money.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not the issuer’s responsibility to ensure all posts and/or questions are answered.
Offer last updated: Apr 23rd, 2024 at 09:33 ET
Your web browser (Internet Explorer) is out of date and no longer supported.
Please download one of these up-to-date, free and excellent browsers: