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Green Dot® Gold Prepaid Visa® Card

Green Dot® Gold Prepaid Visa® Card
Prepaid Card
3.5 1355 reviews   Write a Review!
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Green Dot® Gold Prepaid Visa® Card's Key Fees

  • ACTIVATION FEE None
  • MONTHLY FEE $5.95; Free if you load at least $1,000 or make at least 30 purchases in a month
  • SIGNATURE TRANSACTION FEE Free
  • PIN TRANSACTION FEE Free
  • ATM TRANSACTION FEE Free In Network, $2.5 elsewhere

Green Dot® Gold Prepaid Visa® Card's Highlights

  • $0 Activation Online - with no credit check.
  • Free nationwide ATM network of 22,000 MoneyPass® ATMs.
  • Free Direct Deposit.
  • Free Online Bill Pay - No special trips to pay your bills, no need to write checks, or pay for stamps.
  • No charge to Reload your card with Direct Deposit. Reloading your card at a retailer will cost up to $4.95.
  • No Overdraft fees.
  • No Transaction fees on US purchases.
  • If you use your card outside of the 50 United States, a fee equal to 3% of the transaction amount will apply.

Green Dot® Gold Prepaid Visa® Card's Additional Info

  • LIVE CUSTOMER SUPPORT Free
  • AUTOMATED CUSTOMER SUPPORT Free
  • RELOAD OPTIONS Direct Deposit, GreenDot, PayPal
  • CANCELLATION FEE Free
  • INACTIVITY FEE No Fee

Green Dot® Gold Prepaid Visa® Card Reviews

 
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3.3
Overall Rating: 3.3 / 5
Total Ratings: 1355
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Apr 15, 2014
Photo of Tricia L.
2
By:
Will I get a routing number and bank account number?
Apr 2, 2014
Photo of Eddie F.
1
By:
It's saying it needs to be reviewed and will be within 2 business days when I put 350 on it.
Mar 29, 2014
Photo of Jean B.
4
By:
can you add this Green Dot Gold Prepaid Visa Card to your PayPal account? How?
Mar 31, 2014
Photo of Card H.
Card Hub
Yes, you can add this card to you PayPal account. Your best bet is to call customer service at 1-866-795-7597 and ask for more information.
Mar 20, 2014
Photo of Cheryl R.
3
By:
I love having a prepaid card because then I can only spend a certain amount of money. I'm restricted on how much I can spend. I don't like it because some places have trouble taking this kind of cards. It kind of defeats the purpose.
Mar 5, 2014
Photo of Mary S.
1
By:
I wish to cancel my greendot card.
Mar 6, 2014
Photo of Card H.
Card Hub
In order to cancel your Green Dot card you should call customer support at 1-866-795-7971.
Feb 24, 2014
Photo of Dale I.
1
By:
Avoid this card at all costs. Terrible customer service (you can't speak with anyone inside the US, they will not transfer you to a supervisor, they can shut your card down at will for "questionable" purchases even when those purchases are from businesses you frequently use and you speak with them stating all is well) Try emailing them to explain anything when they just allow 300 characters!!! Got this card for my son as he is in Brazil. He was told not to carry cash and just have a prepaid card with 200.00 dollars kept on it. Spoke to a rep before he left and they said "this is the more
Apr 1, 2014
Photo of Eddie F.
Eddie Figueroa
Did you ever find a number you could call to talk to a person?
Feb 12, 2014
Photo of Katie H.
1
By:
it's a SCAM they stole 300.00 from a mental young man. they are the rich stealing from the poor.MY RATING is -100. Katie Hamblin.
Dec 5, 2013
Photo of Suzanne C.
3
By:
The convenience of this card is awesome, the fees are outrageous. It's nice to use for money transfers with Money-Pak and my WEX account, but that's about it. It fees for everything and it's honestly cheaper to go somewhere like a check cashing places than use these cards regularly.
Oct 18, 2013
Photo of Robbi L.
4
By:
I absolutely love my Green Dot Gold Prepaid Visa Card. I have horrible credit to begin with, so unable to get an actual credit card. My bank that I currently use is nearly 45 miles away from me since I’ve moved, and I have no time to drive all that way just to deposit my check in my account. My employer unfortunately doesn’t offer direct deposit either, so it made it difficult in the beginning seeing as how I pay most of my bills online with a card. With Green Dot I am able to get it refilled with money in the same town I’m in and pay bills in more
Oct 12, 2013
Photo of Jennifer O.
2
By:
I used to love prepaid cards until I got this one, this has to be the worst prepaid card ever!! the worst customer reps ever, they gave me hell to activate it. the only thing good about this card is the direct deposit. they allow you to buy and sell online with this card and validate a new paypal . the atm fees are horrible other than that I wouldn't recommend this card to anyone. the reload fee is three dollars everytime. if you don't have direct deposit you are better off keeping your money in your pocket I give this 3 thumbs down
Oct 3, 2013
Photo of Carla M.
3
By:
I use this card because I have awful credit, that I am trying to fix! although it does not have all the perks of a regular card, I am allowed to pay my bills and receive direct deposit on all my checks. That makes it way easier than having to pay a check cashing place to get my money, the ATM fees are somewhat reasonable, and I like plastic better then cash. Green dot has allowed me to be able to use the card as a way to easily make payments!
Oct 2, 2013
Photo of Jose O.
1
By:
This prepaid card has to be one of the worse prepaid cards I ever bought, first off the whole setting up process is a pain. they asked me for id ssn and birth records to be fax to the main office, then upon using it I noticed they charge fifty cents for every pin transaction. not to mention the 3 dollar reload fee and monthly charge of 3 dollars also . they also take a long time to post my direct deposit on average I was getting my paycheck 3 days after it was posted . this never happen to me with any other card on average with any other more
Sep 27, 2013
Photo of Erin E.
5
By:
I love my Greendot card. I've had one since about 2008, and I think it is perfect for paying certain kinds of reoccurring bills online. I am terrible about remembering charges like Netflix, Hulu, small monthly things I set up online and then forget about. Using this to pay for non-essential services makes it so my bank account never overdrafts due to my own forgetfulness. There are also a lot of drugstores that sell the money packs, so it is convenient to use. The money usually shows up instantly, and the website is easy to use. It is also great if you want someone to send you money in the mail.
Sep 27, 2013
Photo of Erin E.
5
By:
I love my Greendot card. I've had one since about 2008, and I think it is perfect for paying certain kinds of reoccurring bills online. I am terrible about remembering charges like Netflix, Hulu, small monthly things I set up online and then forget about. Using this to pay for non-essential services makes it so my bank account never overdrafts due to my own forgetfulness. There are also a lot of drugstores that sell the money packs, so it is convenient to use.
Sep 19, 2013
Photo of Marisa J.
3
By:
I have had my Green Dot Prepaid Visa card for three months now. I have found going to WalMart to reload it each month is the least expensive way to add money to the card. The fee for adding money is only about $4.00. I only use this card to pay three different bills each month and it works great. You can also link your bank account to this card to have money transferred that way however, keep in mind most banks take between three to five business days to complete the transfer and the fee for each bank is different. Overall this is a good card to have to more
May 13, 2013
Photo of Lucy E.
1
By:
I just got a greendot.gold card from my classroom parents and it has been a NIGHTMARE to activate it. I am still trying to do so! Will not recommend card in the future!
May 6, 2013
Photo of Sharon H.
1
By:
I bought a PRE PAID card for my grandsons birthday! He could not activate it with out giving out a SS#. This was the biggest pain in the ass card I have ever purchased and will never recommend it to any one nor will I ever buy one again! I have purchased pre-pay cards before and NEVER went through such trouble.I was told this procedure was necessary to prevent terrorism! Give me a break!
May 6, 2013
Photo of Linda R.
Linda Madison Ruppert
wow!
Mar 29, 2013
Photo of Aaron N.
4
By:
I don't like using credit often, so this is a great alternative. The Green Dot card is very convenient to have. I like how this card allows you to load money from websites like like Paypal and Amazon because it links your personal information to the card. After a few short steps online, I was able to get this card for a low fee and now I can use it as I would any other prepaid debit card. I have read many negative responses about this card which lead me to be skeptical at best about using it. After using it for over a year now, and having no problems, more
Mar 29, 2013
Photo of Jamie V.
4
By:
I purchased a Green Dot card a few years back at a CVS and used it for a few weeks then I received my other card in the mail (the one with my name on it) I have been using my Green Dot card for a while and I have not had any problems with. I have had people tell me me that they have had nothing but problems, not being able to put money on it, money being withdrawn that they didn't withdraw, but personally I have not had anything like that happen. I have been able to load money on it and deposit money without any problems and more
Mar 21, 2013
Photo of Eric F.
4
By:
I actually haven't had any problems with my GreenDot card. The only problem I have had was getting money back on my card when a refund was concerned. I ended up waiting somewhere around 2 weeks to get my refund. If I didn't have bills to pay with that money, I wouldn't have been to concerned. I have had direct deposit for a long time and the money was always on time. I have had my Greendot card for over 3 years now and I have been pretty satisfied with it. I probably wouldn't switch it up for anything else out there.
Feb 22, 2013
Photo of Spades M.
1
By:
They give a balance online that shows there's still money on your card when there isn't. They turn off your card without alerting you, if you call to speak to an agent. This card has been a complete disaster, and the agents give out misinformation on the phone, too.
Do not use this card if you need to count on having money. Huge mistake.
Feb 21, 2013
Photo of Chrissy L.
1
By:
I have $23.00 left on my card but am getting declined everywhere I try to make purchases. When I contact customer service they keep feeding me the same line of BS that there is nothing wrong with the card, and to verify my information and try the purchase again. Basically I am stuck with a card that has funds, but I can't use. It's only $23.00 but it's my $23.00. People do not buy this card! I learned the hard way!
Feb 16, 2013
Photo of Daniel M.
4
By:
This card has done no wrong for me. I purchased my card the convent 7-11 station down the street, and was using the temporary card within minutes via a super-easy to follow online activation process. When I had a problem activating my real card when it arrived in the mail just a week later (I had accidentally given my birthday wrong during the sign up process!), customer service was easy to get in contact with and quickly handled my issue. I would highly suggest this card to someone who can't qualify for a 'real' credit card, but still want the benefits of being able to use one, without a lot more
Feb 8, 2013
Photo of Luke C.
5
By:
I recently got a Green Dot card and I am very happy with it. I purchased it at CVS. I had to pay $5.95 to activate it. Once I registered it with them online, they sent me a permanent card with my name imprinted on it. It is very easy to set up direct deposit or online bank transfers. When I do a transfer, I usually receive my money the next business day. As long as I do at least 30 transactions a month, there are no monthly fees. They will also waive fees if you transfer $1000 a month but I stick with the 30 transactions. I love the more
Feb 8, 2013
Photo of Missti H.
1
By:
So far i have been lied to 3 times by customer service as far as the fees are concerned
Jan 18, 2013
Photo of Edwin A.
5
By:
We have used this card for quite some time and have really enjoyed it. It is easy to use and easy to pay off. We use this card regularly for many purchases because of the Bill Pay option. Even though there are fees associated with this card we feel like they are lower than many other cards out there. The customer support has been great, although we miss being able to talk to a live person right off the bat. Even with its glitches, we highly recommend this card. Visa is very reliable and most generally accepted everywhere you go, so its handy and easy to use.
Nov 30, 2012
Photo of Jacki R.
5
By:
I got a GreenDot Visa for my husband to purchase items on the internet about a year ago. We like the fact that we can add money when we want, and that you can’t overdraw and incur fees. I have found that GreenDot is accepted almost everywhere, including using it for international purchases. There are a few things that I don’t really like. One, that I can’t transfer funds from a bank account easily. The nearest loading store is 25 miles away. I also think the monthly fee could be a little lower. $5.95 for not loading at least $1000 per month seems a little excessive. We do like GreenDot more
Nov 30, 2012
Photo of Karen M.
Karen Larsen Mead
$1000 per month??? That seems really high!!!
Dec 1, 2012
Photo of Jacki R.
Jacki Risjord
it is. I did this for a job thing, I had to write a comment about this. Stupid they put it on here.
Nov 15, 2012
Photo of Lori Y.
3
By:
The Visa Greendot card is a good card for a one time use. But I would not recommend it as a full time card. First of all, they charge almost six dollars a month to keep the card active. And if there are no funds, you will have a negative balance. There are plenty of other cards that do not charge a monthly fee, such as BlueBird by American Express. I would only use these to buy gift cards for friends and family. Also, the fees at the ATM and the fee for adding money (usually $4) all together adds up to over $12 worth of fees, and that is more
Nov 13, 2012
Photo of James C.
2
By:
I tried to use my card for onlne gambling and was denied. This is the only reason I bought this card.
Oct 24, 2012
Photo of Martin P.
4
By:
I use this card as opposed to the fee laden card my employer decided to go with for payroll. The bad thing about this card if you are going to use an ATM anywhere except for a very few special ATMS you are going to be charged quite a bit. Almost 5 bucks a transaction. The good news is these can be avoided simply by choosing cash back from a regular purchase at a cashier that allows cash back. There is also a five dollar monthly fee that is easily avoided by adding 1000.00 a month to the card (easy with direct deposit), or by making 30 transactions in a more
Oct 11, 2012
Photo of Robert M.
5
By:
Very easy card to use. I load money on it and use it just like a normal credit or debit card. I use it for everything: buying stuff on the internet, shopping, going out with my friends, you name it. It also gives me peace of mind knowing that the normal fees attached to credit cards are not applicable to this card. Sure, it has its own fees, but they're much less harsh than typical credit card fees. The fees are simple and aren't seemingly unnecessary like other credit cards. They're fair and make a lot of sense. If I had to, I would completely and highly recommend this card more
Oct 11, 2012
Photo of Shannon L.
5
By:
I have used the Green Dot prepaid card for years. I prefer it to many other prepaid cards because the monthly fee is low. Also you can add a second card as well,, which is very useful! However, they recently starting charging 4.95 to add a second card and don't leave you many ways to pay for it.
I also do not like that it charges you each time you have a transaction. The great thing is, I can withdraw at ATM's for free! All in all, it is one of the best prepaid cards because the fees are low.
Oct 11, 2012
Photo of Lakita B.
4
By:
I have used this prepaid card a great deal and really enjoy using it. It is convenient and saves me the hassle of keeping up with an actual credit card. It lets me spend what I plan on spending without the temptation of going outside my means. The card is simple to update and add money to. The customer service is also surprisingly helpful should you have any issue. This was something I did not expect given my past experience with other cards, but there is always the chance that I got a particularly nice employee that day, either way I’d give it two big thumbs up.
Sep 24, 2012
Photo of Andrea F.
1
By:
Awful! My daughter got it as a gift card, activated it, now I am signed up for a DEBIT CARD? I don't want a debit card! I keep calling the number and they disconnect you after 5 minutes on the phone! This is so aggravating!
Sep 18, 2012
Photo of Theo J.
4
By:
Personally I love this card. Was tired of dealing with Chase banking and military not working well together. Easy to Direct Deposit. I get paid faster. Works from ebay to amazon and anywhere else I choose to use it. Have not had an issue with the card at all I actually have 2 ^^ I recommend this card. If you do get rejected verify your information with them as I had 1 rejected using it for a small business. (Yes it has a SSN given by the government.) but the address was not verified since we were not yet open.
Sep 8, 2012
Photo of Kathleen W.
1
By:
Poor customer service. I went to the gas station to buy a gas card to give to my daughters boyfriend. The attendant recommended the green dot gold card. I bought it thinking it was just like a regular gift card ($20.00 plus the activation fee of $5.95. When the kid tried to use it the card asked for a pin number. I called to talk to a human being however to no avail. I would tell anyone not to buy this kind of card. It is a major scam and no customer service.....
Sep 5, 2012
Photo of Victoria P.
5
By:
Really, the Green Dot card was a lifesaver. I knew that because I didn't have great credit I'd be limited to what I could expect from most companies, but although I was a little worried about the monthly charge, the rest has really been a breeze. I try to use the network ATMs to minimize or eliminate charges; I don't make enough purchases for the number of those purchases to wipe out other charges, but the card has been worth its figurative weight in gold otherwise. The customer service is very good, the on line site easy to understand. I haven't written checks in years, I do everything with a more
Sep 3, 2012
Photo of Vennie T.
1
By:
This Green Dot card is crap. This company is permitting criminals to open fradulant accounts in other peoples names and have their Social Security benefits redirected to a Green Dot account. Some crook did this to my elderly mother, and yes evidently this crook had all of her personal information and enrolled her online through the Social Security office to have her benefits redirected from her direct deposit account to this Green Dot account with just a click of the button. Evidently this company does not take the steps needed to verify a persons identity which would be to see them in person with an ID as any legitimate bank more
Aug 30, 2012
Photo of Michelle S.
5
By:
I love my card. I really put it to the test when I had accidentally forgot to pay my water bill that month and didn't want to be late. So, I took a quick trip to my local Kroger store and picked up the Green Dot card (and I received bonus Kroger points for buying it there!), loaded it right at the store and before I even got back home I had made the payment on my water bill. It was so simple. Also, I recently opened an Amazon payment account (like paypal but on Amazon) and when I was interested in taking the money I had on my Amazon more
Aug 1, 2012
Photo of Jennifer J.
5
By:
I love my Green Dot Prepaid Visa Card! It’s actually cheaper to use than my regular bank card, I can have my paychecks direct deposited to this card and my dad doesn’t have to send my Christmas money through the mail anymore! He just buys a card is his hometown and calls me with the number. I can then load my card and spend the money immediately. This is a great card for college students as well for the same reasons. Easy to load, easy to use. I can pay my bills online and many other features just like having a checking account at a local bank without all the more
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Mar 25, 2014
Photo of Jessica G.
By: Jessica Gauna
How do i and fiancee as second card holder?
Mar 25, 2014
Photo of Card H.
Card Hub
You can get a Green Dot card for you and a second one for another person. For more information the customer service number is 1-866-795-7597.
Mar 8, 2014
Photo of Margarete B.
By: Margarete Holland Boisvert
DON'T BUY GREEN DOT CARDS THEY TAKE YOUR MONEY AND DON'T GIVE IT BACK. SO FIND ANOTHER COMPANY.
Mar 6, 2014
Photo of Ray T.
By: Ray Twine
How do you take all your cash off at one time?
Mar 7, 2014
Photo of Card H.
Card Hub
If you withdraw from an ATM there is a limit of $400 and from a bank teller it is again $400 (per transaction). So your withdrawals are limited to these amounts.
Feb 25, 2014
Photo of Latoya T.
By: Latoya Turner
I'm setting up automatic payments with my insurance company. They are requesting an account and routing number...in order to use this card.
Feb 23, 2014
Photo of Amanda O.
By: Amanda Overton
So if your parent or someone over 18 registers it for you, will it be in their name or yours???
Feb 17, 2014
Photo of Carmen A.
By: Carmen Ainsworth
My husband has a green dot card. He ordered a second card for me to use. How long will it be until I get my card?
Apr 3, 2014
Photo of Card H.
Card Hub
It's better if you call customer service at 1-866-795-7597. They should be able to provide you with an answer.
Feb 13, 2014
Photo of Katelyn J.
By: Katelyn Jones
Can I transfer money off my green dot debit visa onto a Walmart visa?
Feb 20, 2014
Photo of Card H.
Card Hub
The GreenDot Gold Prepaid Card offers online bill pay, which means you can use it to pay your Walmart Credit Card bill. This will free up some spending power on your Walmart card.
Feb 10, 2014
Photo of Amanda M.
By: Amanda Morales
How can you transfer money from your green dot card to a prepaid visa card? For example if i put $ 100 how can i transfer it to my prepaid card (account now)?
Apr 3, 2014
Photo of Card H.
Card Hub
To get that information it's better if you call customer service at 1-866-795-7597. They should be able to help you.
Feb 10, 2014
Photo of Glenn M.
By: Glenn Meachum
I registered my card, now how do I get a user name and ID for the green dot app?
Feb 21, 2014
Photo of Card H.
Card Hub
Getting a user ID and password for online account management is pretty straightforward. Simply follow the steps on Green Dot’s website: https://www.greendot.com/greendot/activation/online-activation-init .

You should be able to use the same login information to access your account via Green Dot’s mobile app. If you are still unable to sign in, call customer service and they should be able to help.
Feb 10, 2014
Photo of Glenn M.
By: Glenn Meachum
How do I get a username and password for my visa?
Feb 9, 2014
Photo of Shaevecashmieremybaby B.
By: Shaevecashmieremybaby Bell
Can greendot receive funds up to 2 days early?
Feb 10, 2014
Photo of Card H.
Card Hub
I am not sure I understand what you're asking. Could you clarify it a bit?
Feb 2, 2014
Photo of Kimberly C.
By: Kimberly Castro
I just bought my Visa Prepaid card and on the bottom of the packet it says, that it can't be used where a Pin is required(ATMs or Purchases). So what does that mean?
Feb 7, 2014
Photo of Card H.
Card Hub
That means you can't use your card to withdraw money from an ATM or make purchases where you select the "Debit" option at check out. It's most likely because you bought the card at a store and have not officially registered it yet. You should be given a PIN and the ability to make debit transactions once you have done so.
Jan 11, 2014
Photo of Laura S.
By: Laura Schoonover
I can't use my greendot card to pay dish tv. any reason why?
Jan 15, 2014
Photo of Card H.
Card Hub
That's interesting because the DISH website (http://www.mydish.com/support/ways-to-pay) states that customers can pay their bill via credit card, debit card, or bank account -- among other payment methods. This card also offers free online bill pay, according to CardHub's 2013 Prepaid Card Report (http://www.cardhub.com/edu/prepaid-cards-report-2013/#GreenDot). I would therefore suggest calling DISH customer support and inquiring about the issue.
Dec 3, 2013
Photo of Alena R.
By: Alena Ruff
I am having some money wire transferred from a bank onto my green dot card how does the process work i mean how soon does it show up on my card
Dec 3, 2013
Photo of Card H.
Card Hub
This card does not accept wired funds but accepts another method of electronic funds transfer called "ACH transfer". You can ask the bank you are going to use about the time it takes for the money to be moved to your card.
Oct 8, 2013
Photo of Katie O.
By: Katie Owens
WHY IS IT THAT I WENT AND BOUGHT A RELOAD CARD FROM KROGERS AND PUT 400.00$$ ON IT AND IT HAS BEEN ALMOST FIVE WEEKS OF ME FIGHTING WITH GREENDOT,FOR ALMOST 4 WEEKS NOW AND THEY WILL NOT GIVE ME MY MONEY!!!!!!!
Oct 23, 2013
Photo of Card H.
Card Hub
Good question. What is GreenDot's explanation for not accepting the funds?
Sep 19, 2013
Photo of Heather T.
By: Heather Torrez
can i use a non personalized card on amazon if so how
Sep 27, 2013
Photo of Card H.
Card Hub
While you can purchase a prepaid card at a retail location and use your initially-loaded funds to make in-person purchases, you must register your account with the issuer in order to make purchases online or over the phone. More specifically, you will have to provide Green Dot with your name, address, Social Security Number, and other identifying information and wait for them to send you a card with your name, account number, and the expiration date on it. Those are the three key pieces of information needed to process a prepaid card payment on Amazon.
Jun 16, 2013
Photo of Credella J.
By: Credella Jones
Can't activate my new card
Jun 17, 2013
Photo of Card H.
Card Hub
You should call Green Dot Customer Service at (866) 795-7597. They should be able to help you get your card activated.
May 25, 2013
Photo of Pearl S.
By: Pearl StudioEnterainment
does greendot work in india.
May 29, 2013
Photo of Card H.
Card Hub
A Greendot card will work anywhere VISA is accepted.
May 9, 2013
Photo of Joe L.
By: Joe Luciano
I got my prepaid card, used it 4 a month, then lost my wallet, with my card. I called GreenDot.com and with in 5 days recieved my new card in 3 mins. I activated my new card and was ready to be used. Now that's what u call service!
Apr 29, 2013
Photo of Tina P.
By: Tina Marie Puhl
I have a friend who has a children's orphanage in Uganda, can he use the card over there?
Apr 29, 2013
Photo of Card H.
Card Hub
So long as they accept VISA, they'll accept this Green Dot card. You should watch out though, there will be a foreign transaction fee of 3% on all of his charges using the card.
Apr 15, 2013
Photo of Whis K.
By: Whis Kas
I have a gold vida card with money on it but I found out that it has been cancle
Mar 17, 2013
Photo of Ashley M.
By: Ashley Marie
can I use this card to get money out from inside a bank with a teller and how much can you get out. I have never used this card before I hope its not as bad has people are saying.
Mar 19, 2013
Photo of Card H.
Card Hub
Yes, you can go into a bank and make a withdrawal using your card. The Green Dot card has a $2500 daily spend limit.
Mar 12, 2013
Photo of Stacey P.
By: Stacey Porter
I've asked this question everywhere with no clear answer. I purchased the green dot cards last year because I planned to purchase a lot of furnishings for my new home online. I've never felt comfortable using my bank issued debit cards online because I don't feel I know enough about computers to be able to protect my personal information from hackers. So, anytime I intend to make online purchases or pay by phone, I always load money onto a pre paid debit or credit card. After my orders had all gone thru and the transactions were completed, the green dot accounts were closed. It has been 6 months and a more
Mar 13, 2013
Photo of Card H.
Card Hub
This is a great question, and honestly it’s not one that we have encountered previously. If we were in your shoes we would do a couple of things: 1. Call Green Dot and ask them for assistance. You may have already done so and we'd love to hear what they said if you have. 2. If that doesn’t / didn't solve your problem, you should contact the merchant you purchased your furniture from. Merchants are able to provide a credit on a different card but prefer not to do so because they don't get back the interchange fee that they have already incurred. You could ask the merchant to either more
Feb 25, 2013
Photo of Gloria A.
By: Gloria Alvarado
lots o9f info I don't need I want a location near my zip code to use card.
Feb 13, 2013
Photo of Ramona T.
By: Ramona Ann Torres
Does the card charge you every time you swipe it even if it declines you for that amount
Feb 10, 2013
Photo of Shanna J.
By: Shanna Jons
my pre paid card got declined for security reasons and it still says transactions pending even though it said there was no money taking off the card. what do I do?
Feb 16, 2013
Photo of Card H.
Card Hub
You should call Green Dot Customer Service at (866) 795-7597. That's your best bet for clearing up a problem with your pre-paid card.
Feb 4, 2013
Photo of Moni C.
By: Moni Cow
I accidentally bought the wrong card, I haven't opened the package yet but can I return it?
Feb 4, 2013
Photo of Card H.
Card Hub
I'd try getting in touch with Green Dot Customer Service at 1-866-795-7597. They should be able to help.
Jan 23, 2013
Photo of Aleksandra R.
By: Aleksandra Radovac
Hi,

I want to know if it is possible to receive money on this card trough PayPal or just shopping?
I'm selling jewelry, so I have to receive payment from my customers.
Jan 23, 2013
Photo of Card H.
Card Hub
Yes, it is possible to add a pre-paid card to your PayPal account.
Jan 23, 2013
Photo of Jessy P.
By: Jessy Parks
can I use this card for any type of purchase?
Jan 23, 2013
Photo of Kim M.
Kim Wardenfelt Marcellino
You should be able to read the fine print first though.
Jan 23, 2013
Photo of Card H.
Card Hub
Your Green Dot Pre-Paid card should be usable anywhere VISA cards are accepted.
Jan 17, 2013
Photo of Aakash V.
By: Aakash Vadhwani
Can we reload greendot on temporary account now prepaid card? and which are the others temporary cards where we can reload greendot cards.
Jan 4, 2013
Photo of Nerio B.
By: Nerio Brillantes
Can't get into my account.
Jan 4, 2013
Photo of Card H.
Card Hub
Your best bet would be to call Green Dot Customer Service at 1-866-795-7597.
Jan 2, 2013
Photo of Antonio F.
By: Antonio Faison
how much does green dot charge you every time you spend money at a store or order something online.
Jan 2, 2013
Photo of Barrett J.
Barrett Jacques
None...they charge a monthly fee of 5.95. And 2.50 for cash withdrawal at an atm
Jan 4, 2013
Photo of Antonio F.
Antonio Faison
thnx
Dec 15, 2012
Photo of Michelle B.
By: Michelle Barrett-Motzko
I need from you a statement saying that Direct tv got $21.40 from my greendot visa debit card yesterday Dec 13th 2012,
Nov 16, 2012
Photo of Rick H.
By: Rick Huval
some cards don't give you a bal. as you spend I found that the only card that works for me is OneVanilla prepaid visa card. that is why I am sticking with this card.
Nov 13, 2012
Photo of Lisa L.
By: Lisa Lumpkin
Just wondering if I only use the green dot card one time and use up the money I put on it. Will it still charge me monthly fees? I only need to use it 1 time. And I don't want it to eventually effect my credit.
Nov 30, 2012
Photo of Card H.
Card Hub
If you call their customer service and close your account after using up your balance, you should be OK.
Nov 1, 2012
Photo of Vickie S.
By: Vickie Sweet
My cards experation date is 11/12, I need a new card because I have direct deposit, how do I get a new card?
Aug 7, 2013
Photo of Card H.
Card Hub
Make sure the address the company has is the correct one so they can send your new card. If it's not in order to update it you can log into your account or call customer support at 866-795-7597.
Nov 1, 2012
Photo of Tim R.
By: Tim Rarick
I purchased a green dot gold prepaid Visa Card. I have had trouble getting it accepted. I have also tried to get some resolution to the problem by calling at least two different phone numbers but keep getting turned back by directions from a automated system. I believe it could be resolved quickly if I could actually talk with someone - a person - not a recording.
Who else is having this problem? I'm frustrated to say the least!
Jan 14, 2013
Photo of Cameron M.
Cameron Mahon
A lot of people have similar problems. In my case, they just said they'd send me a check with the balance. They spelled my name wrong and i couldn't cash it. I called them back, and they hung up on me. To my mind, I was respectful.
Apr 4, 2013
Photo of Card H.
Card Hub
Did you ever end up getting your money back?
Oct 30, 2012
Photo of Laura P.
By: Laura Hammond Braun Paden
I would like to use Pay Pal to put money on a friends card , How can I do this?
Oct 30, 2012
Photo of Brenda P.
Brenda Tull Praz
she has to set up a pay pal account and link it to her card and then you just pay her with pay pal online by logging in and sending it to her account
Oct 30, 2012
Photo of Laura P.
Laura Hammond Braun Paden
Crap they do not have one . I was just hoping i could call or over the computer and add money
Nov 12, 2012
Photo of Card H.
Card Hub
You could also go to the GreenDot website, and find your direct deposit information. Once you have that, you can go to PayPal's website and make a deposit like you would into any bank account.
Oct 23, 2012
Photo of Kerri E.
By: Kerri Eyssallenne
this one works at red box!
Oct 22, 2012
Photo of Patti T.
By: Patti Thompson
Can online loan be direct deposited to greendot gold visa?
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Last updated on: Apr 15th, 2014 at 11:47 EDT