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Green Dot® Gold Prepaid Visa® Card

Green Dot® Gold Prepaid Visa® Card
Prepaid Card
3.5 1392 reviews   Write a Review!
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Green Dot® Gold Prepaid Visa® Card's Key Fees

  • ACTIVATION FEE None
  • MONTHLY FEE $5.95*
  • SIGNATURE TRANSACTION FEE Free
  • PIN TRANSACTION FEE Free
  • ATM TRANSACTION FEE Free In Network, $2.5 elsewhere

Green Dot® Gold Prepaid Visa® Card's Highlights

  • $0 Activation Online - with no credit check.
  • Free nationwide ATM network of 22,000 MoneyPass® ATMs.
  • Free Direct Deposit.
  • Free Online Bill Pay - No special trips to pay your bills, no need to write checks, or pay for stamps.
  • No charge to Reload your card with Direct Deposit. Reloading your card at a retailer will cost up to $4.95.
  • No Overdraft fees.
  • No Transaction fees on US purchases.
  • If you use your card outside of the 50 United States, a fee equal to 3% of the transaction amount will apply.
  • *Monthly fee: $5.95; Waived if you load at least $1,000 or make at least 30 purchases in a month.

Green Dot® Gold Prepaid Visa® Card's Additional Info

  • LIVE CUSTOMER SUPPORT Free
  • AUTOMATED CUSTOMER SUPPORT Free
  • RELOAD OPTIONS Direct Deposit, GreenDot, PayPal
  • CANCELLATION FEE Free
  • INACTIVITY FEE No Fee
Apply Now
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Green Dot® Gold Prepaid Visa® Card Reviews

 
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3.3
Overall Rating: 3.3 / 5
Total Ratings: 1392
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Aug 9, 2014
Photo of Greg S.
1
By:
DO NOT get any of these cards unless you absolutely have to. I would never trust to have pay checks to be deposited on there either. Your account tends to freeze for an undertimined amount of time during their maintenance. I'm talking 1 to 5 day that you cannot spend your own money. Then to reload money requires the purchase of a MoneyPak reload card of $5.95 each (same as PayPal), and can reload up to $500 maximum for each reload. Imagine going to purchase one of these cards at a local store and giving that store $500 to put on that card. Now imagine going home, getting on your more
Aug 15, 2014
Photo of GreenDot C.
GreenDot Corp
Greg, we apologize if you had an issue with a MoneyPak you purchased. Unfortunately, we don't offer refunds at the store, which is stated on the package and we would need to verify a load if there was an issue. MoneyPak support is available on the Moneypak website https://www.moneypak.com/Help.aspx. If you have tried this and still need help, please send an email to Customer.Advocacy@greendot.com with your name, phone number, ticket number(if you have been provided one) and a brief description of your issue. -Green Dot
Aug 8, 2014
Photo of Lillie S.
1
By:
this is the worst card company i have ever gotten. DO NOT GIVE THEM YOUR BUSINESS
Aug 15, 2014
Photo of GreenDot C.
GreenDot Corp
If you need account help, please contact customer support so we could help https://www.greendot.com/greendot/account/contact-us. -Green Dot
Aug 5, 2014
Photo of Miranda L.
1
By:
DO NOT USE THIS CARD!! they canceled my card twice with out me calling or asking. so when i go to put money or have money sent to me i can not use it. and have to wait for a new card to be sent. the customer service people are rude and always say that its your fault. and that i called and reported it lost when i never did . this is the worst decision i have ever made using this card.
Aug 15, 2014
Photo of GreenDot C.
GreenDot Corp
Sorry for the experience, we would like to review and help. Please email Customer.Advocacy@greendot.com with your name, phone number and a brief description of the issue so we can help. -Green Dot
Aug 1, 2014
Photo of Jermie S.
1
By:
Can someone from customer service help me this morning my act got closed and there mailing me a check when my check are direct deposit to card. Now i have no way to get my money have to wait 10 day and can't unstand what they saying.
Aug 15, 2014
Photo of GreenDot C.
GreenDot Corp
If you need help with you account, log on to your account on our website , www.greendot.com call our support line or send us an email at Customer.Advocacy@greendot.com. Make sure to include your name, phone number and a brief description of the issue so we can review and help. -Green Dot
Jul 7, 2014
Photo of Andrea F.
1
By:
My husband and I buy a card every month to pay for our video game subscriptions online and have done so without a hitch for a while until this month. (We buy a new one every month to avoid the $5 fee - it's cheaper to just get a new one.) We do the usual - entering the 16 digit number etc, and it fails to go through. Wait a day for the $1 hold to get back on the cards because we only put enough on there to pay for the game. Try again. Still isn't working. I talked to the game company customer support and they said it more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Andrea, sorry for the inconvenience. To use a Green Dot prepaid reloadable card you for subscription based services, you need to have your personalized card, not the temporary card you get at our retailers. Temporary cards are restricted from being used for cash back transactions, international use and any merchant that processes a charge as a recurring payment(even if you are only making a one-time payment, some companies have a merchant code which registers as a recurring payment. This is common with subscription based services). If you had an issue using a personalized card for this transaction, please email Customer.Advocacy@greendot.com with your name, phone number and a brief description of more
Jun 27, 2014
Photo of Darlene M.
1
By:
Horrible Service, No one to speak to when you have a problem. I had my card over a year I pay all my bills with it. Then the other day they block my card and then closed them because I had to unusual activity on my card. The agreement says you can load up to 2999 per day but can the amount can not go over 2999. Bait and switch they do not let you do that. Green dot sucks don't use walmart moneycard or any prepaid with greendot
Jun 26, 2014
Photo of Derrick G.
1
By:
Horrible service, I just needed a person to speak with?
Your system gets too much information incorrectly. A waste of time, I wish you were more customer friendly? Too hard to get refund, so I'll only use you this time. I already paid for it! Very unsatisfied!!! No stars for you
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Derrick, sorry if you had a difficult time reaching us. Customer support is available through the support number on the back of their card. To access your account, you will need to have the correct account information and personal information on file. You can also find answers to most frequently asked questions on our website, www.greendot.com.
Jun 18, 2014
Photo of Synn E.
1
By:
This is terrible! A popup came on and said it was a service rep and would help me if I had any questions. I asked a couple of easy questions, one was is there a fee to add money besides the direct deposit? And I wanted to send popmoney, but it has to have a Star or Pulse insignia on the back. Which it doesn't, it's not accepted everywhere like they claim. Every time I typed something, it came right back to me with a generic paragraph. Then said, I do not have all the answers to your questions and please call the 800 number! What? It's an auto type more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Synn, sorry for the experience. We have a Green Dot Virtual Agent for customer questions when they are trying to request a new card. It can answer general questions on the card and we regularly review to make sure it is working to accurately answer questions. Green Dot cards are prepaid reloadable debit card, to comply with federal law we need to verify and record your name, address, date of birth, Social Security number, and phone number when you register a Green Dot Card. For more information on our cards, please visit www.greendot.com -Green Dot
May 25, 2014
Photo of Joseph P.
1
By:
This green dot card sucks.Never again on someone's recommendation. Having a hard time finding my balance. This card only has 14 digits, they keep asking for 16, never again!!!!!
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Joseph, if you have a card with 14 digits, you have a Green Dot MoneyPak which is used as a reload card. For information on using it, visit www.moneypak.com. If you wanted a Green Dot prepaid reloadable debit card, visit www.greendot.com on information on the card. -Green Dot
May 20, 2014
Photo of Joshua T.
1
By:
people I'm telling you stay away from this card it is screwed me over twice. The first time they took my money because they were resetting their computers and I couldn't access my funds for 24 hours. The second time my debit card got lost and they charged me $5 for a new one. It Took two weeks to get to me and I couldn't touch my money that I had in there for 2 weeks they would not supply me with my new account number for me to transfer my funds nor could I talk to a real person the only way I was able to contact anybody was more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Joshua, if you lost your card and need a replacement the fee is $4.95 to replace it. You can find info on our fees at https://www.greendot.com/greendot/help#fees. The standard timeframe to receive a replacement is 2 weeks, we close the card and don't provide access until you receive the replacement for security. For support, visit our website and log in to talk to a live chat agent or contact customer support. -Green Dot
Apr 2, 2014
Photo of Eddie F.
1
By:
It's saying it needs to be reviewed and will be within 2 business days when I put 350 on it.
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Eddie sorry about the delay, we need to verify your identity to comply with federal law. https://www.greendot.com/greendot/help#necessary -Green Dot
Mar 20, 2014
Photo of Cheryl R.
3
By:
I love having a prepaid card because then I can only spend a certain amount of money. I'm restricted on how much I can spend. I don't like it because some places have trouble taking this kind of cards. It kind of defeats the purpose.
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Hi Cheryl! Glad you love using our prepaid card. You can spend up to $2,500 per day. Learn more about our limits here: http://bit.ly/GDsimplefees. Can we ask where you're having trouble using the card? Thanks again for your feedback! -Green Dot
Mar 5, 2014
Photo of Mary S.
1
By:
I wish to cancel my greendot card.
Mar 6, 2014
Photo of Card H.
Card Hub
In order to cancel your Green Dot card you should call customer support at 1-866-795-7971.
Feb 24, 2014
Photo of Dale I.
1
By:
Avoid this card at all costs. Terrible customer service (you can't speak with anyone inside the US, they will not transfer you to a supervisor, they can shut your card down at will for "questionable" purchases even when those purchases are from businesses you frequently use and you speak with them stating all is well) Try emailing them to explain anything when they just allow 300 characters!!! Got this card for my son as he is in Brazil. He was told not to carry cash and just have a prepaid card with 200.00 dollars kept on it. Spoke to a rep before he left and they said "this is the more
Apr 1, 2014
Photo of Eddie F.
Eddie Figueroa
Did you ever find a number you could call to talk to a person?
Feb 12, 2014
Photo of Katie H.
1
By:
it's a SCAM they stole 300.00 from a mental young man. they are the rich stealing from the poor.MY RATING is -100. Katie Hamblin.
Dec 5, 2013
Photo of Suzanne C.
3
By:
The convenience of this card is awesome, the fees are outrageous. It's nice to use for money transfers with Money-Pak and my WEX account, but that's about it. It fees for everything and it's honestly cheaper to go somewhere like a check cashing places than use these cards regularly.
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
So happy our card is a convenient option for you. Did you know that there’s two ways to skip a Monthly Charge. We’ll waive a Monthly Charge in any billing cycle if you load at least $1,000 to your card or have 30 qualifying purchases posted. Learn more about our fees at: http://bit.ly/GDsimplefees -Green Dot
Oct 18, 2013
Photo of Robbi L.
4
By:
I absolutely love my Green Dot Gold Prepaid Visa Card. I have horrible credit to begin with, so unable to get an actual credit card. My bank that I currently use is nearly 45 miles away from me since I’ve moved, and I have no time to drive all that way just to deposit my check in my account. My employer unfortunately doesn’t offer direct deposit either, so it made it difficult in the beginning seeing as how I pay most of my bills online with a card. With Green Dot I am able to get it refilled with money in the same town I’m in and pay bills in more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Hi Robbi! Thank you for sharing your experience! So glad you're able to easily reload your card. -Green Dot
Oct 12, 2013
Photo of Jennifer O.
2
By:
I used to love prepaid cards until I got this one, this has to be the worst prepaid card ever!! the worst customer reps ever, they gave me hell to activate it. the only thing good about this card is the direct deposit. they allow you to buy and sell online with this card and validate a new paypal . the atm fees are horrible other than that I wouldn't recommend this card to anyone. the reload fee is three dollars everytime. if you don't have direct deposit you are better off keeping your money in your pocket I give this 3 thumbs down
Oct 3, 2013
Photo of Carla M.
3
By:
I use this card because I have awful credit, that I am trying to fix! although it does not have all the perks of a regular card, I am allowed to pay my bills and receive direct deposit on all my checks. That makes it way easier than having to pay a check cashing place to get my money, the ATM fees are somewhat reasonable, and I like plastic better then cash. Green dot has allowed me to be able to use the card as a way to easily make payments!
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Hi Carla! Thanks for the great feedback. You can avoid ATM fees by using in-network MoneyPass ATMs find a MoneyPass ATM near you here: http://www.moneypass.com/atm-locator.aspx.
Oct 2, 2013
Photo of Jose O.
1
By:
This prepaid card has to be one of the worse prepaid cards I ever bought, first off the whole setting up process is a pain. they asked me for id ssn and birth records to be fax to the main office, then upon using it I noticed they charge fifty cents for every pin transaction. not to mention the 3 dollar reload fee and monthly charge of 3 dollars also . they also take a long time to post my direct deposit on average I was getting my paycheck 3 days after it was posted . this never happen to me with any other card on average with any other more
Sep 27, 2013
Photo of Erin E.
5
By:
I love my Greendot card. I've had one since about 2008, and I think it is perfect for paying certain kinds of reoccurring bills online. I am terrible about remembering charges like Netflix, Hulu, small monthly things I set up online and then forget about. Using this to pay for non-essential services makes it so my bank account never overdrafts due to my own forgetfulness. There are also a lot of drugstores that sell the money packs, so it is convenient to use. The money usually shows up instantly, and the website is easy to use. It is also great if you want someone to send you money in the mail.
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Hi Erin - Thanks so much for being a loyal Green Dotter!
Sep 19, 2013
Photo of Marisa J.
3
By:
I have had my Green Dot Prepaid Visa card for three months now. I have found going to WalMart to reload it each month is the least expensive way to add money to the card. The fee for adding money is only about $4.00. I only use this card to pay three different bills each month and it works great. You can also link your bank account to this card to have money transferred that way however, keep in mind most banks take between three to five business days to complete the transfer and the fee for each bank is different. Overall this is a good card to have to more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Thanks for your great review Marisa!
May 13, 2013
Photo of Lucy E.
1
By:
I just got a greendot.gold card from my classroom parents and it has been a NIGHTMARE to activate it. I am still trying to do so! Will not recommend card in the future!
May 6, 2013
Photo of Sharon H.
1
By:
I bought a PRE PAID card for my grandsons birthday! He could not activate it with out giving out a SS#. This was the biggest pain in the ass card I have ever purchased and will never recommend it to any one nor will I ever buy one again! I have purchased pre-pay cards before and NEVER went through such trouble.I was told this procedure was necessary to prevent terrorism! Give me a break!
May 6, 2013
Photo of Linda R.
Linda Madison Ruppert
wow!
Mar 29, 2013
Photo of Aaron N.
4
By:
I don't like using credit often, so this is a great alternative. The Green Dot card is very convenient to have. I like how this card allows you to load money from websites like like Paypal and Amazon because it links your personal information to the card. After a few short steps online, I was able to get this card for a low fee and now I can use it as I would any other prepaid debit card. I have read many negative responses about this card which lead me to be skeptical at best about using it. After using it for over a year now, and having no problems, more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Thanks for the support Aaron!
Mar 29, 2013
Photo of Jamie V.
4
By:
I purchased a Green Dot card a few years back at a CVS and used it for a few weeks then I received my other card in the mail (the one with my name on it) I have been using my Green Dot card for a while and I have not had any problems with. I have had people tell me me that they have had nothing but problems, not being able to put money on it, money being withdrawn that they didn't withdraw, but personally I have not had anything like that happen. I have been able to load money on it and deposit money without any problems and more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Thanks for being a Green Dotter Jamie!
Mar 21, 2013
Photo of Eric F.
4
By:
I actually haven't had any problems with my GreenDot card. The only problem I have had was getting money back on my card when a refund was concerned. I ended up waiting somewhere around 2 weeks to get my refund. If I didn't have bills to pay with that money, I wouldn't have been to concerned. I have had direct deposit for a long time and the money was always on time. I have had my Greendot card for over 3 years now and I have been pretty satisfied with it. I probably wouldn't switch it up for anything else out there.
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Thanks for being a loyal Green Dotter Eric! Sorry to hear about the refund incident. Funds are generally available when the merchant processes the refund.
Feb 22, 2013
Photo of Spades M.
1
By:
They give a balance online that shows there's still money on your card when there isn't. They turn off your card without alerting you, if you call to speak to an agent. This card has been a complete disaster, and the agents give out misinformation on the phone, too.
Do not use this card if you need to count on having money. Huge mistake.
Feb 21, 2013
Photo of Chrissy L.
1
By:
I have $23.00 left on my card but am getting declined everywhere I try to make purchases. When I contact customer service they keep feeding me the same line of BS that there is nothing wrong with the card, and to verify my information and try the purchase again. Basically I am stuck with a card that has funds, but I can't use. It's only $23.00 but it's my $23.00. People do not buy this card! I learned the hard way!
May 24, 2014
Photo of Dave Z.
Dave Zyla
Try using your card as a credit card not a debit card it worked for me.
Feb 16, 2013
Photo of Daniel M.
4
By:
This card has done no wrong for me. I purchased my card the convent 7-11 station down the street, and was using the temporary card within minutes via a super-easy to follow online activation process. When I had a problem activating my real card when it arrived in the mail just a week later (I had accidentally given my birthday wrong during the sign up process!), customer service was easy to get in contact with and quickly handled my issue. I would highly suggest this card to someone who can't qualify for a 'real' credit card, but still want the benefits of being able to use one, without a lot more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Thanks for sharing your experience Daniel! Glad our customer care team was able to help resolve that for you. -Green Dot
Feb 8, 2013
Photo of Luke C.
5
By:
I recently got a Green Dot card and I am very happy with it. I purchased it at CVS. I had to pay $5.95 to activate it. Once I registered it with them online, they sent me a permanent card with my name imprinted on it. It is very easy to set up direct deposit or online bank transfers. When I do a transfer, I usually receive my money the next business day. As long as I do at least 30 transactions a month, there are no monthly fees. They will also waive fees if you transfer $1000 a month but I stick with the 30 transactions. I love the more
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Hi Luke! Thanks for being a rock star Green Dotter. Glad you enjoy the convenience of Direct Deposit.
Feb 8, 2013
Photo of Missti H.
1
By:
So far i have been lied to 3 times by customer service as far as the fees are concerned
Jan 18, 2013
Photo of Edwin A.
5
By:
We have used this card for quite some time and have really enjoyed it. It is easy to use and easy to pay off. We use this card regularly for many purchases because of the Bill Pay option. Even though there are fees associated with this card we feel like they are lower than many other cards out there. The customer support has been great, although we miss being able to talk to a live person right off the bat. Even with its glitches, we highly recommend this card. Visa is very reliable and most generally accepted everywhere you go, so its handy and easy to use.
Jul 29, 2014
Photo of GreenDot C.
GreenDot Corp
Thanks for the amazing review Edwin!
Nov 30, 2012
Photo of Jacki R.
5
By:
I got a GreenDot Visa for my husband to purchase items on the internet about a year ago. We like the fact that we can add money when we want, and that you can’t overdraw and incur fees. I have found that GreenDot is accepted almost everywhere, including using it for international purchases. There are a few things that I don’t really like. One, that I can’t transfer funds from a bank account easily. The nearest loading store is 25 miles away. I also think the monthly fee could be a little lower. $5.95 for not loading at least $1000 per month seems a little excessive. We do like GreenDot more
Nov 30, 2012
Photo of Karen M.
Karen Larsen Mead
$1000 per month??? That seems really high!!!
Dec 1, 2012
Photo of Jacki R.
Jacki Risjord
it is. I did this for a job thing, I had to write a comment about this. Stupid they put it on here.
Nov 15, 2012
Photo of Lori Y.
3
By:
The Visa Greendot card is a good card for a one time use. But I would not recommend it as a full time card. First of all, they charge almost six dollars a month to keep the card active. And if there are no funds, you will have a negative balance. There are plenty of other cards that do not charge a monthly fee, such as BlueBird by American Express. I would only use these to buy gift cards for friends and family. Also, the fees at the ATM and the fee for adding money (usually $4) all together adds up to over $12 worth of fees, and that is more
Nov 13, 2012
Photo of James C.
2
By:
I tried to use my card for onlne gambling and was denied. This is the only reason I bought this card.
Oct 24, 2012
Photo of Martin P.
4
By:
I use this card as opposed to the fee laden card my employer decided to go with for payroll. The bad thing about this card if you are going to use an ATM anywhere except for a very few special ATMS you are going to be charged quite a bit. Almost 5 bucks a transaction. The good news is these can be avoided simply by choosing cash back from a regular purchase at a cashier that allows cash back. There is also a five dollar monthly fee that is easily avoided by adding 1000.00 a month to the card (easy with direct deposit), or by making 30 transactions in a more
Oct 11, 2012
Photo of Robert M.
5
By:
Very easy card to use. I load money on it and use it just like a normal credit or debit card. I use it for everything: buying stuff on the internet, shopping, going out with my friends, you name it. It also gives me peace of mind knowing that the normal fees attached to credit cards are not applicable to this card. Sure, it has its own fees, but they're much less harsh than typical credit card fees. The fees are simple and aren't seemingly unnecessary like other credit cards. They're fair and make a lot of sense. If I had to, I would completely and highly recommend this card more
Oct 11, 2012
Photo of Shannon L.
5
By:
I have used the Green Dot prepaid card for years. I prefer it to many other prepaid cards because the monthly fee is low. Also you can add a second card as well,, which is very useful! However, they recently starting charging 4.95 to add a second card and don't leave you many ways to pay for it.
I also do not like that it charges you each time you have a transaction. The great thing is, I can withdraw at ATM's for free! All in all, it is one of the best prepaid cards because the fees are low.
Oct 11, 2012
Photo of Lakita B.
4
By:
I have used this prepaid card a great deal and really enjoy using it. It is convenient and saves me the hassle of keeping up with an actual credit card. It lets me spend what I plan on spending without the temptation of going outside my means. The card is simple to update and add money to. The customer service is also surprisingly helpful should you have any issue. This was something I did not expect given my past experience with other cards, but there is always the chance that I got a particularly nice employee that day, either way I’d give it two big thumbs up.
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Last updated on: Aug 15th, 2014 at 9:49 EDT