What can I do if I lost my Sam's Store Card?
To report a lost Sam's Club® Store Card, call Synchrony Bank customer service at (800) 964-1917. Synchrony Bank will request some information to verify your identity before sending a replacement.
How to Report a Lost Sam's Club® Store Card
- Call Synchrony Bank customer service at (800) 964-1917.
- Inform the customer service representative that you've lost your credit card.
- Provide any requested information, such as your date of birth or the last four digits of your SSN.
- Ask the Synchrony Bank rep to cancel your old credit card and send a replacement.
You should receive a replacement Sam's Club® Store Card within 7-10 business days. When you receive your replacement Sam's Club® Store Card, you'll need to activate it before you can make purchases. And if there are any recurring charges linked to the old Sam's Club® Store Card, make sure to update those accounts with your new card information.
Finally, it's important to note that your Sam's Club® Store Card is covered by $0 fraud liability, which means that you will not be held responsible for unauthorized purchases made with your card while it's lost. You should still give your card issuer immediate notice of any unfamiliar charges on your account, though.
To learn more, refer to WalletHub's guide on what to do if your credit card is lost or stolen.