Airline loyalty is a fickle phenomenon, with even the small percentage of travelers who choose flights based on brand loyalty saying they would jump jet if a competitor offered savings of at least $51. The airline industry is known for its cutthroat competition, after all, and this dynamic actually extends well beyond the realm of ticket prices. Rewards programs in particular loom large for both consumers and carriers alike. Roughly 7% of all miles flown are also paid for with miles by the 300-million-or-so members of domestic-airline frequent flyer programs, according to PricewaterhouseCoopers.
Airline rewards programs also seem to make travelers happier. In fact, the higher you climb in a program’s hierarchy, the more satisfied you are likely to be, according to J.D. Power. With that in mind and considering that air-passenger complaints have been on the rise as of late, it’s fair to wonder which major airline’s loyalty-rewards program stands to put your wallet in the best mood.