Unfortunately some unethical companies and agents are taking advantage of the fact that so many consumers are in serious financial trouble. Because of this, the term credit card debt consolidation is being abused, and is now being used to refer to both debt management and debt settlement. So, you must be sure of what you are getting into before you sign on the dotted line.
Debt management should be considered if you are barely able to make the minimum payment on your credit card account. If you opt for debt management, your card issuer will close your account and reduce your fees and/or the APR. This will have a marginally negative impact on your credit.